Senior Block Property Manager

Kinleigh Folkard & Hayward; Wimbledon; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Property Manager to join their Block and Portfolio Management team. This role offers the chance to work in a dynamic environment with agile working opportunities, where you can utilize your expertise in property management to enhance client relationships and deliver exceptional service. You will be responsible for overseeing property inspections, managing budgets, and ensuring high standards of communication with clients and contractors. Join a company that values its employees and fosters a culture of support and development, while making a significant impact in the property management sector.

Benefits

Private medical insurance

Travel insurance

Life assurance

Beauty and fitness discounts

Charitable giving

Employee Assistance Programme

Financial support for qualifications

Access to training programmes

Companywide Awards Ceremony

Seasonal social events

Qualifications

• Proven track record in property management, especially in block management.
• Strong communication skills and customer service focus.

Responsibilities

• Provide high-level service and communication with clients and contractors.
• Schedule inspections and report findings to clients.
• Manage budgets and prepare financial reports for clients.

Skills

Property Management

Customer Service

Communication Skills

Relationship Building

Education

AIRPM Qualification

MIRPM Qualification

Tools

IT Systems

Job description

At KFH, we are looking for a senior property manager to join our Block and Portfolio Management team. This role has agile working opportunities with one day a week working from the Wimbledon office.

Are you an experienced Property Manager in Block Management? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for someone that is AIRPM or MIRPM qualified to join our team in Wimbledon. We seek an individual who can collaborate with others and share their property management knowledge and skills. At KFH, we continuously look for opportunities to improve and are looking for a senior property manager to bring new thinking and embrace our legacy.

With over 60 branches across the capital, KFH is London’s largest property services group, and we are growing! We offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units across 130 locations in London, with a combined portfolio worth £10 billion. We have one of the largest teams of qualified chartered surveyors and valuers in London and provide a wide range of services for corporate and private clients. Our employees are at the heart of our business, driving our success by supporting each other and providing exceptional service with care to achieve the right results with integrity.

You will report to our Block and Portfolio Director.

Responsibilities of a Senior Property Manager in Block Management include:

• Provide a high level of service and communication with all customers, including clients, leaseholders, tenants, and contractors, using our leading IT systems.
• Schedule and undertake inspections to ensure the properties you manage are maintained safely and satisfactorily.
• Report to clients on the findings of your inspections.
• Request quotes for works and appoint contractors in conjunction with the client. Process the Works Order and ensure the work is completed on time, within budget, and to a quality standard.
• Authorize and process contractors’ invoices promptly.
• Work with the Client Accounts team to prepare the annual service charge budgets and CAPEX plans for clients in a timely manner.
• Notify Client Accounts of any changes to billing arrangements, increases to fees or charges.
• Produce management and financial reports in advance of client meetings.
• Organize AGMs for clients in your portfolio.
• Produce quarterly Health and Safety reports for the properties in your portfolio.
• Oversee the preparation and filing of Confirmation Statements and Company Secretarial documentation.

We are looking for a Senior Property Manager with a proven track record within the property management function of a block or estate management business, someone who offers outstanding communication and is passionate about delivering excellent customer service while achieving the right results.

Additional company benefits available for the successful Senior Property Manager include:

• Private medical insurance
• Travel insurance
• Life assurance
• Beauty and fitness discounts
• Charitable giving
• Employee Assistance Programme
• Financial support in gaining qualifications
• Access to a range of in-person and online training programmes through KFH’s dedicated Talent Development team to support your role and career development.

Each year we celebrate success by hosting a companywide Awards Ceremony, along with many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth, with activities varying from cake sales to Tough Mudder to marathons, and we encourage our employees to participate. We pride ourselves on fantastic customer service, exceptional communication, and delivering the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.