D365CE CRM System Application Manager - £50k, End User, UK Home based

Conspicuous; United Kingdom; Remote; GBP 50,000; Full time

Job summary

A leading charity is seeking a D365CE CRM System Application Manager to oversee their CRM system. This key role involves platform optimization, user support, and driving digital transformation. Ideal candidates will have strong Microsoft Dynamics 365CE expertise and experience in the charity sector.

Qualifications

• Strong knowledge and hands-on experience with Microsoft Dynamics 365CE.
• Experience in the charity or not-for-profit sector.
• Previous work as a Functional Consultant or Product Owner.

Responsibilities

• Ownership and day-to-day management of Microsoft D365CE & Portal.
• Managing third-party CRM provider and vendor budgets.
• Enhancing CRM functionality and ensuring GDPR compliance.

Skills

Communication

Data Governance

GDPR Compliance

Microsoft Dynamics 365CE

Education

Microsoft certifications in D365CE

Tools

Office 365

Job description

D365CE CRM System Application Manager - £50k, End User, UK Home based

D365CE CRM System Application Manager - £50k, End User, UK Home based

Direct message the job poster from Conspicuous

Dynamics Recruitment | D365 | AX | NAV | CRM | Power Platform | Finance

D365CE CRM System Application Manager - £50k, End User, UK Home based

DO NOT APPLY if you are not involved with Microsoft Dynamics CRM (this is a D365CE role)

Role:

An end user in the charity sector is seeking a Microsoft Dynamics 365CE (CRM) expert to take ownership of their organisation-wide CRM system. This is a key permanent hire reporting into the Head of Operational Improvement, responsible for platform optimisation, user support, partner management, and driving digital transformation through D365CE.

Key Responsibilities:

• Ownership and day-to-day management of Microsoft D365CE & Portal
• Licensing, user access control and functional support
• Managing third-party CRM provider and vendor budgets
• Enhancing CRM functionality, testing upgrades, driving integration, basic configuration, Workflows
• Ensuring GDPR compliance, data integrity, and advising leadership
• Supporting training, reporting, and digital best practices
• Strong knowledge and hands-on experience with Microsoft Dynamics 365CE
• Previous work as a Functional Consultant or Product Owner
• Excellent communication across non-technical stakeholders
• Demonstrable experience with data governance, GDPR, and InfoSec
• You must be eligible to work without restrictions (No sponsorship, No PSW, No Dependency visa)
• Microsoft certifications in D365CE
• Experience in the charity or not-for-profit sector
• Familiarity with Office 365 architecture and integrations
• Training or leading user groups

This is a vital role at a forward-thinking, people-first charity undergoing digital growth. You’ll play a strategic and hands-on role in shaping the future of CRM within a collaborative, values-led team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT System Operations and Maintenance

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