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Senior Block Property Manager

Kinleigh Folkard & Hayward

London

Hybrid

GBP 50,000 - 60,000

Full time

20 days ago

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Job summary

An established industry player is seeking a Senior Block Property Manager to join their dynamic team in London. This role offers a blend of autonomy and collaboration, with agile working opportunities. The ideal candidate will possess a strong background in property management, particularly in block management, and will be passionate about delivering exceptional customer service. With a commitment to continuous improvement and professional development, this forward-thinking company provides a supportive environment where your contributions will be valued. If you're ready to take your career to the next level, this is the opportunity for you!

Benefits

Private medical insurance

Travel insurance

Dental insurance

Life assurance

Beauty and fitness discounts

Restaurant discounts

Charitable giving

Employee Assistance Programme

Financial support for qualifications

Access to training programmes

Qualifications

Proven track record in block or estate management.
Strong communication and customer service skills.

Responsibilities

Provide high-level service and communication with clients and contractors.
Schedule inspections and manage property maintenance.
Prepare annual service charge budgets and CAPEX plans.

Skills

Property Management

Customer Service

Communication Skills

Relationship Building

Education

AIRPM or MIRPM Qualification

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At KFH we are looking for a senior property manager to join our Block and Portfolio Management team, this role has agile working opportunities with one day a week working from the Wimbledon office.

Are you an experienced Property Manager in Block Management? Do you have experience in forming and developing great relationships with customers and colleagues? At KFH we are looking for someone that is AIRPM or MIRPM qualified to join our Block and Portfolio Management team in Wimbledon. We’re looking for an individual that can collaborate with others, share their property management knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a senior property manager to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital we are London’s largest property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Block and Portfolio Director.

Responsibilities of a Senior Property Manager in Block Management include:

Provide a high level of service and communication with all customers, including your clients, leaseholders, tenants, and contractors, with our leading IT systems
Schedule and undertake inspections to ensure the properties you manage are maintained in a safe and satisfactory condition
Report to your clients on the findings of your inspections
Request quotes for works and appoint contractors in conjunction with the client. Process the Works Order and ensure the work is completed on time, to budget and to a quality standard
Authorise and process contractors’ invoices promptly
Work with the Client Accounts team to prepare the annual service charge budgets and CAPEX plans for your clients in a timely manner
Notify Client Accounts of any changes to billing arrangements, increases to fees or charges
Produce management and financial reports in advance of the client meetings you attend
Organise AGMs for clients in your portfolio
Produce quarterly Health and Safety reports for the properties in your portfolio
Oversee the preparation and filing of Confirmation Statements, and Company Secretarial documentation

At KFH we are looking for a Senior Property Manager with a proven track record within the property management function of a block or estate management business. Someone that can offer outstanding communication, and passionate about delivering excellent customer service to all of our clients whilst achieving the right results.

Additional company benefits available the successful Senior Property Manager:

Private medical insurance
Travel insurance
Dental insurance
Life assurance
Beauty and fitness discounts
Restaurant discounts
Charitable giving
Employee Assistance Programme
Financial support in gaining qualifications
Through KFH’s dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer-term career development

Each year we celebrate success by hosting a companywide Awards Ceremony, along with many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.

Impressive rewards. Excellent career progression. Uncapped commission potential. These are just some of the things that inspire our people to start a career at KFH – and why they stay.

With a reputation as one of London’s leading property services groups and a network of 60 branches, we have a wide range of roles for talented and driven individuals across our ten divisions.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Sales and Management

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