Senior Area FM Director – Multi-Site Portfolio

PRS; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

PRS is recruiting an experienced Area General Manager to lead a prestigious multi-site facilities management portfolio in Greater London. You will drive operational delivery, client relationships and commercial performance across Hard and Soft FM.

The role requires proven P&L ownership, strategic leadership of Contract Managers and senior teams, and ensuring KPI, safety standards and continuous improvement across a high-profile estate with multiple stakeholders.

Qualifications

• Proven experience as an Area General Manager, Regional Manager, Account Director or Senior Contract Manager within facilities management.
• Strong background in Total Facilities Management, covering Hard and Soft Services.
• Experience overseeing large, complex, multi-site property portfolios.
• Demonstrable P&L ownership and commercial management experience.
• Strong knowledge of statutory compliance, health and safety and FM operational standards.
• Experience managing senior operational teams and multiple stakeholders.
• Previous experience across public-sector, commercial property or prestigious estate portfolios would be advantageous.
• Excellent leadership, communication and client relationship management skills.

Responsibilities

• Oversee the delivery of Hard and Soft FM services across a multi-site property portfolio.
• Lead and develop Contract Managers, Facilities Managers and operational teams.
• Take responsibility for regional P&L, budgets, forecasting and financial performance.
• Build and maintain strong relationships with senior client stakeholders.
• Ensure contractual KPIs, SLAs and service delivery standards are consistently achieved.
• Drive operational efficiencies, continuous improvement and commercial growth.
• Ensure compliance with statutory regulations, health and safety requirements and company policies.
• Manage subcontractor performance, procurement and service delivery standards.
• Support contract retention, mobilisation and additional business opportunities.
• Provide strategic leadership across the portfolio, ensuring a consistent and high-quality customer experience.

Job description

PRS is recruiting an experienced Area General Manager to lead a prestigious multi-site facilities management portfolio in Greater London. You will drive operational delivery, client relationships and commercial performance across Hard and Soft FM.

The role requires proven P&L ownership, strategic leadership of Contract Managers and senior teams, and ensuring KPI, safety standards and continuous improvement across a high-profile estate with multiple stakeholders.