Regional Facilities Manager

MRG Global Pty; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

University Client in London is seeking a Regional Facilities Manager to lead the estates operations across their campus. The role focuses on delivering high-quality facilities management services, including soft FM, reception, security, grounds, portering and cleaning, alongside hard services and maintenance.

The successful candidate will drive service excellence, manage performance against SLAs/KPIs, and mentor a team of facilities managers while coordinating with external suppliers and a broad

Job description

Our client is a successful and growing university who are seeking a Regional Facilities Manager to join their intelligent client function responsible for effective estates operations across their London campus. They are looking for a senior FM professional to operationally lead and manage the day to day delivery of a wide-range of facilities management services including all aspects of outsourced soft FM/customer facing service lines such as reception, security, grounds, portering and cleaning in addition to hard services and maintenance.

Summary of Key Responsibilities

• Creating a culture of service excellence
• Management of operational performance across both their in-house teams and contracted suppliers ensuring adherence to SLA’s and KPI’s
• Departmental leadership including the mentoring and training of staff. Team of FMs reporting into this role.
• Change management and transformation
• Contract management of an external supply chain

Person Specification

The successful post holder will possess a significant background in leading the delivery of best in class facilities services across a similar large multi-site operation with a focus on delivering high levels of customer service. In addition to developed leadership ability within a comparable collegiate and collaborative environment, you will also possess strong commercial and contract management acumen.

They are seeking a high energy individual with a can do approach who excels in ‘making a difference’.