Area General Manager

PRS; Greater London; Sur place; GBP 90 000 - 130 000; Plein temps

Résumé du poste

PRS is recruiting an experienced Area General Manager to lead a prestigious multi-site facilities management portfolio in Greater London. You will drive operational delivery, client relationships and commercial performance across Hard and Soft FM.

The role requires proven P&L ownership, strategic leadership of Contract Managers and senior teams, and ensuring KPI, safety standards and continuous improvement across a high-profile estate with multiple stakeholders.

Qualifications

• Proven experience as an Area General Manager, Regional Manager, Account Director or Senior Contract Manager within facilities management.
• Strong background in Total Facilities Management, covering Hard and Soft Services.
• Experience overseeing large, complex, multi-site property portfolios.
• Demonstrable P&L ownership and commercial management experience.
• Strong knowledge of statutory compliance, health and safety and FM operational standards.
• Experience managing senior operational teams and multiple stakeholders.
• Previous experience across public-sector, commercial property or prestigious estate portfolios would be advantageous.
• Excellent leadership, communication and client relationship management skills.

Responsabilités

• Oversee the delivery of Hard and Soft FM services across a multi-site property portfolio.
• Lead and develop Contract Managers, Facilities Managers and operational teams.
• Take responsibility for regional P&L, budgets, forecasting and financial performance.
• Build and maintain strong relationships with senior client stakeholders.
• Ensure contractual KPIs, SLAs and service delivery standards are consistently achieved.
• Drive operational efficiencies, continuous improvement and commercial growth.
• Ensure compliance with statutory regulations, health and safety requirements and company policies.
• Manage subcontractor performance, procurement and service delivery standards.
• Support contract retention, mobilisation and additional business opportunities.
• Provide strategic leadership across the portfolio, ensuring a consistent and high-quality customer experience.

Description du poste

The Opportunity

We are recruiting for an experienced Area General Manager to join a leading facilities management provider, overseeing a prestigious and diverse multi-site property portfolio.

This is a senior leadership position with responsibility for operational performance, financial management, client relationships and service delivery across a high-profile estate.

The successful candidate will have a strong background in facilities management, with proven experience managing complex contracts, leading operational teams and driving commercial performance.

Key Responsibilities

• Oversee the delivery of Hard and Soft FM services across a multi-site property portfolio.
• Lead and develop Contract Managers, Facilities Managers and operational teams.
• Take responsibility for regional P&L, budgets, forecasting and financial performance.
• Build and maintain strong relationships with senior client stakeholders.
• Ensure contractual KPIs, SLAs and service delivery standards are consistently achieved.
• Drive operational efficiencies, continuous improvement and commercial growth.
• Ensure compliance with statutory regulations, health and safety requirements and company policies.
• Manage subcontractor performance, procurement and service delivery standards.
• Support contract retention, mobilisation and additional business opportunities.
• Provide strategic leadership across the portfolio, ensuring a consistent and high-quality customer experience.

Experience Required

• Proven experience as an Area General Manager, Regional Manager, Account Director or Senior Contract Manager within facilities management.
• Strong background in Total Facilities Management, covering Hard and Soft Services.
• Experience overseeing large, complex, multi-site property portfolios.
• Demonstrable P&L ownership and commercial management experience.
• Strong knowledge of statutory compliance, health and safety and FM operational standards.
• Experience managing senior operational teams and multiple stakeholders.
• Previous experience across public-sector, commercial property or prestigious estate portfolios would be advantageous.
• Excellent leadership, communication and client relationship management skills.

The Opportunity

An excellent opportunity to join an established facilities management organisation, taking ownership of a high-profile property portfolio with significant responsibility for operational delivery, commercial performance and strategic client relationships.