Senior Airport Operations Leader – Safety, Service & Growth

DHL; Brighton; Vor Ort; Vertraulich; Vollzeit

Benefits dieser Stelle

34 days annual leave

Flexible working

Pension scheme (8% employer + 4%员工)

GP consultations (24/7)

Zusammenfassung

DHL Supply Chain is seeking a Senior Operations Manager for the easyJet operation at London Gatwick Airport. You will lead a high-performing team, ensure safe and efficient operations, and deliver against contractual KPIs.

The role emphasises safety, stakeholder engagement, and development of future leaders within a dynamic aviation environment. In this role you will drive performance, manage resources, and partner with Trade Union representatives to maintain a positive working culture while

Qualifikationen

• Experience leading large-scale operational teams in a fast-paced environment.
• Strong track record of delivering service excellence and KPI achievement.
• Proven ability to manage employee relations and engage with Trade Union representatives.
• Analytical capabilities with the ability to interpret and present data effectively.
• Proficient inMicrosoft Excel and MS Office tools for reporting and planning.

Aufgaben

• Lead day-to-day operations and ensure safe, compliant, and efficient service delivery.
• Deliver contractual commitments and achieve KPIs.
• Drive operational excellence through resource planning and workforce management.
• Champion safety standards and legal obligations across the operation.
• Produce timely management information using IT systems and reporting tools.
• Build relationships with customers and stakeholders to exceed service expectations.
• Lead, coach, and develop operational management teams.
• Create and maintain development and succession plans across the operation.
• Support a culture of continuous improvement and operational excellence.
• Ensure a strong pipeline of future talent through leadership and succession planning.

Kenntnisse

Team leadership

Stakeholder management

Decision making under pressure

People management & coaching

Employee relations

Data-driven decision making

Tools

Excel

Jobbeschreibung

DHL Supply Chain is seeking a Senior Operations Manager for the easyJet operation at London Gatwick Airport. You will lead a high-performing team, ensure safe and efficient operations, and deliver against contractual KPIs.

The role emphasises safety, stakeholder engagement, and development of future leaders within a dynamic aviation environment. In this role you will drive performance, manage resources, and partner with Trade Union representatives to maintain a positive working culture while