Senior AFLS Solution Architect – AI CRM Remediation

428 Salesforce UK Limited

Greater London

On-site

GBP 130,000 - 180,000

Full time

9 days ago

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Job summary

Salesforce is seeking an AFLS Technical Architect (Product SME) with deep AFLS4CE expertise to lead technical assessments and remediation in Life Sciences for Customer Engagement. You will drive architectural guardrails and champion OOTB patterns.

Reporting to the Account Activation & Remediation Lead, you will perform hands-on configuration reviews, document findings, and validate go-live criteria while coaching SI partners on best practices across CRM deployments.

Qualifications

10+ years architecting or implementing enterprise Salesforce solutions.
Deep AFLS4CE Life Sciences / Health Cloud product expertise.
Salesforce Certified Administrator required; CTA or Application Architect credential preferred.
Experience coaching SI partners on out-of-the-box (OOTB) implementation patterns.
Familiarity with agentic/AI capability validation within CRM.

Responsibilities

Lead technical assessment of current product configuration against intended use cases and establish guardrails.
Perform hands-on stabilization and reconfiguration of AFLS4CE components; conduct root-cause analysis of configuration failures.
Document resolutions, decisions, and known issues for handoff to BAU and product management; validate go-live criteria.
Support health assessments, SIs enablement, and maintenance of standard implementation blueprints.