Senior Administrator (Part Time)

The Methodist Church in Britain; West Midlands; On-site; GBP 11,000 - 16,000; Part time

Benefits offered by this job

Bespoke induction

Career development opportunities

Learning Management System access

Discounts on shopping and leisure

Job summary

Practice Plus Group in the West Midlands is seeking a part-time Senior Administrator to support the Healthcare team at HMP Onley. The role covers general clerical work, handling post, logging complaints and responding to requests for clinical records.

Hours are 18.75 per week, Mon-Fri 08:00–16:00, in a secure setting with vetting checks and UK work eligibility. You will work with the healthcare team, Practice Plus Group and the prison, maintaining data returns and clinical templates while

Qualifications

• GCSE maths and English or demonstrable numeracy and literacy skills.
• NVQ Level 2 Business Administration or equivalent experience.

Responsibilities

• Carry out general clerical work, including clinical IT systems, security clearance, reporting, monitoring and clinical templates
• Co-ordinate and respond to initial solicitors' letters requesting clinical records
• Co-ordinate local complaints and concerns, including logging complaints
• Compile data spreadsheets on secondary care referrals, finance and other data requested by the Deputy Head of Healthcare
• Collect, open, sort and distribute incoming post, including faxes and email
• Provide relief cover for other administrative duties and roles

Skills

IT literacy

Prioritisation

Non-judgmental approach

Compassionate communication

Education

GCSE maths and English

NVQ Level 2 Business Administration or equivalent

Tools

SystmOne

Microsoft Office

Database management

Job description

Senior Administrator post in the Healthcare team at HMP Onley, a male category C prison, supporting the healthcare team, the wider Practice Plus Group and the prison with office administration. The work covers handling incoming post, logging complaints, responding to solicitors' requests for clinical records and maintaining data returns. It is part time at 18.75 hours a week, Monday to Friday 08:00 to 16:00, with hours open to adjustment, in a secure setting. Offers are subject to vetting and security checks, and applicants must have the right to work in the UK.

What the job involves

• Carry out general clerical work, including clinical IT systems, security clearance, reporting, monitoring and clinical templates
• Co-ordinate and respond to initial solicitors' letters requesting clinical records
• Co-ordinate local complaints and concerns, including logging complaints
• Compile data spreadsheets on secondary care referrals, finance and other data requested by the Deputy Head of Healthcare
• Collect, open, sort and distribute incoming post, including faxes and email
• Provide relief cover for other administrative duties and roles

Qualifications

• GCSE maths and English, or demonstrable numeracy and literacy skills
• NVQ Level 2 Business Administration or equivalent experience

Skills & knowledge

• Using and maintaining databases, the internet and Microsoft Office or equivalent
• Experience of SystmOne
• Good IT skills and IT literacy
• Ability to prioritise workload and delegate appropriately
• A non-judgmental and compassionate approach

Checks & eligibility

• Legal right to work in the UK
• Additional vetting and security checks

What’s offered

• Bespoke induction, including the Introducing Health in Justice training course
• Regional and national career development opportunities
• Access to a bespoke Learning Management System
• Discounts on shopping and leisure activities
• Support to grow in role and continue professional development
• 24/7 employee assistance helpline and financial assistance
• Free parking on site
• Support from the wider team