Administrator (Bank)

The Methodist Church in Britain; Sefton; On-site; GBP 23,000 - 27,000; Full time

Job summary

Practice Plus Group’s Health in Justice team at HMP Altcourse is seeking a bank administrator on a one-year basis. The role is the first point of contact for the healthcare team, coordinating hospital appointments, escorts, referrals and clinic lists.

Shifts run Monday to Friday, 07:00 to 16:00 in a fast-paced, phone-heavy setting. Experience in healthcare administration and strong Excel skills are required; vetting and security checks apply.

Qualifications

• Extensive administration experience, ideally in a healthcare or medical setting.
• Comfort working in a fast-paced, phone-based environment.

Responsibilities

• Be the first point of contact for the healthcare team, coordinating external appointments and referrals.
• Arrange hospital appointments, escorts and bed watch with prison team.
• Process E Referrals and update hospital appointment trackers.
• Carry out EDIC admin including daily calls.
• General admin tasks: scanning, post, minutes, stock checks.

Skills

Administration experience

Phone-based work

Excel skills

Tools

SystmOne

Job description

Bank administrator in Practice Plus Group's Health in Justice team at HMP Altcourse, the busiest remand prison in England, on a one-year basis. The post is the first point of contact for the healthcare team, arranging hospital and external appointments, escorts, referrals and clinic lists. Shifts run Monday to Friday, 07:00 to 16:00, in a fast-paced, phone-heavy setting. Offers are subject to right to work and additional vetting and security checks.

What the job involves

• First point of contact for the healthcare team, contacting hospitals, GP surgeries, solicitors and others to arrange external appointments and request discharge and patient summaries
• Work with the prison team to arrange hospital appointments, escorts and bed watch, and keep prison officers' clinic lists up to date
• Process E Referrals
• Update trackers, systems and spreadsheets for hospital appointments, admissions and consent forms
• Carry out admin for Early Days in Custody (EDIC), including joining the daily call
• General admin, including scanning, post, minute taking and stock checks

What’s required

Experience

• Extensive administration experience, ideally in a healthcare or medical setting
• Comfort working in a fast-paced, phone-based environment

Skills & knowledge

• Excel skills for maintaining data and spreadsheets

Checks & eligibility

• Legal right to work in the UK
• Additional vetting and security checks

Nice to have

• Healthcare knowledge and experience
• Knowledge of QAF
• Clinical coding knowledge
• SystmOne knowledge

What’s offered

• Bespoke induction, including the Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Bespoke Learning Management System for learning needs
• Support from the wider team