Senior Administrator

Practice Plus Group; Leeds; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Discounts on shopping and leisure

Professional development opportunities

24/7 employee assistance helpline

Financial assistance when needed

Job summary

Practice Plus Group is recruiting a Senior Administrator for HMP Leeds. The role involves senior-level admin support to the healthcare team and prison operations, managing a busy office and the administration team, including data handling and complaints processes.

You will work in a secure environment with a focus on accuracy, efficiency, and professional development opportunities within the group.

Qualifications

• NVQ 2 Business Administration or Equivalent preferred
• Experience with office routines and procedures
• Experienced minute taker
• Healthcare experience preferred
• Strong written and verbal communication skills
• Line management experience

Responsibilities

• Deliver administration services in a senior role within an office setting, providing support to the healthcare team, Practice Plus Group, and the prison
• Manage tasks across a busy team, handle IT systems, maintain databases/waiting lists/call-up lists, and handle general office duties
• Lead the administration team, delegate tasks, run team meetings, and manage the complaints process
• Complete data spreadsheets related to referrals, finance, and other data requirements

Skills

NVQ 2 Admin

Minute taking

Office administration

Healthcare experience

Communication skills

Line management

Education

NVQ2 Business Administration

Job description

About The Role

We have an exciting opportunity for a Senior Administrator to join team at HMP Leeds, a catergory B men's prison, located at Gloucester Terrace in the Armley area of Leeds in West Yorkshire.

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

Hours

The site currently offers Monday - Friday: 8am - 4pm

37.5 hours per week

Salary

This position is full time, you’ll receive an annual salary from £29,264 to £33,510 per annum - depending on experience.

How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Our bespoke Learning Management System to address your learning needs
• Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

What you'll be doing

As a Senior Administrator your responsibilities will vary. You will:

• You will contribute to the delivery of administration services in a senior role within an office setting, providing administrative support to the healthcare team, wider Practice Plus Group organisation and the prison.
• The role will include working within a busy team, completing a variety of administrative tasks, working on IT systems, maintaining databases/waiting lists/call-up lists, customer service, answering and directing telephone calls and general office duties
• Manage the administration team - supporting and delegating on tasks, leading team meeting & manage the complaints process
• Deliver the completion of data spreadsheets in relation to referrals, finance and any other data requirements

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

What we’ll look for in you

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

• We treat patients and each other as they would like to be treated
• We act with integrity
• We embrace diversity
• We strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications, skills and experience required:

• NVQ 2 Business Administration or Equivalent - desired
• Wide ranging experience of office routines and procedures including arranging meetings/appointments
• Experienced Minute taker
• Healthcare experience - desired
• Good written & oral communication skills
• Line management experience

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.