Saturday Viewing Assistant

Carter Jonas; Winchester; Hybrid; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Group pension

Flexible benefits

Referral schemes

Generous annual leave

Job summary

Carter Jonas in Winchester is recruiting an Assistant to join our Residential team on a zero hours contract. The role supports the busy sales and lettings teams by arranging and carrying out property viewings across Hampshire on Saturdays from 9:00 to 16:00, providing an introduction to the property industry.

You will handle viewing appointments, follow up questions, answer phones, enter applicants on the database, and help close the day by locking up and securing the office.

Qualifications

• Strong customer service skills with a proactive approach.
• Excellent written and verbal communication abilities.
• Good administrative and organisational capabilities.
• Happy to work as part of a team and support colleagues.
• IT literate and comfortable with databases and software.

Responsibilities

• Carrying out viewings of properties by appointment with potential tenants.
• Follow-up emails and referring questions/offers to the residential team.
• Answering the telephone and dealing with queries, arranging viewings.
• Entering applicants on the computer database.
• Responsible for shutting down computers and other equipment at day end.
• Locking up and leaving the office secure.

Skills

Customer service

Communication skills

Administrative skills

Team player

IT literacy

Database software

Job description

We have an exciting opportunity to recruit an Assistant to join our Residential team based in Winchester on a zero hours contract. The post holder will support the busy sales and lettings teams with carrying out viewings of properties throughout Hampshire on Saturdays between 9-4.This is an excellent opportunity for someone looking to gain some experience within the property industry.

• Carrying out viewings of properties by appointment with potential tenants
• Follow-up emails and referring any questions/offers to the residential team
• Answering the telephone and dealing with queries, arranging viewings etc.
• Dealing with applicants and entering them on the computer database
• Responsible for shutting down computers and other equipment at the end of the day.
• Locking up and leaving the office secure

This job description is not exhaustive and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the department.

What will it take to be successful?

To be successful in this role, you’ll have strong customer service skills and a keen interest in the residential lettings sector. You’ll also have great written and verbal communication skills, good administrative and organisational skills and the ability to work well under pressure. You’ll be a strong team player with good interpersonal skills, IT literate and comfortable working with databases and relevant software. Good knowledge of the local area is highly desirable.

This job requires the candidate to hold a full driving license and have their own vehicle.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.