Administrator

Carter Jonas; Newbury; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Group pension

Flexible benefits

Additional annual leave

Cycle-to-work scheme

Job summary

Carter Jonas invites applications for an Administrator to join the Residential Lettings team in Newbury on a 12-month fixed-term contract. The role supports administrative tasks across Lettings and Property Management, including PRS database registration, with a focus on accuracy and timely delivery.

The role offers flexible hours and hybrid working. A competitive salary and benefits package, including flexible benefits and annual leave options, are provided to suit individual circumstances.

Qualifications

• Excellent administration and coordination skills.
• Strong customer service and communication abilities.
• Good time management and ability to work under pressure.
• IT literate with MS Word, Excel, PowerPoint and Outlook.
• Comfortable with databases and relevant software.

Responsibilities

• Coordinate the registration of the PRS database for clients.
• Provide administrative support across Residential Lettings and Property Management.
• Produce accurate documents, reports, and client correspondence within deadlines.
• Liaise with landlords/representatives and internal teams to implement PRS database.
• Ensure compliance and handle enquiries via reception.
• Support office partners, managers, and staff with ad hoc tasks.

Skills

Administration

Coordination

Customer service

Time management

IT literacy

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Databases

Job description

We have an exciting opportunity for an Administrator to join our Residential Lettings team based in Newbury on an initial 12-month fixed-term contract.

This is a varied and collaborative role, providing administrative support across the Residential Lettings division, including the Property Management team. You will work closely with colleagues and play a key role in coordinating the registration of the new PRS Database for our clients, whilst also supporting a range of operational and administrative projects within the Residential team.

The role offers flexibility in working hours, and hybrid working will be considered.

We offer a highly competitive salary and benefits package, including a range of flexible benefits that can be tailored to your personal circumstances, such as purchasing additional annual leave, health cash plans, a cycle-to-work scheme and much more.

• Working across the Residential Lettings division, you will work with our regional teams and play a key role in managing the registration of the PRS database process for our clients, as well as working on different ad hoc projects for the Residential teams.
• You will be responsible for liaising with Landlords or their representatives, as well as internal colleagues, to ensure a smooth role out of the PRS database
• Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames
• Helping with the property management of our residential properties, to include posting invoices, processing works orders, dealing with compliance
• Ensuring compliance is up to date
• Provide general administration support to the office including other partners, managers and staff as reasonably required
• Handling enquiries over the telephone or personally in reception and taking any necessary action
• Maintain close communication with other administrators across different divisions to help ensure efficient running of the department at all times
• Effectively liaise with other relevant professionals to maintain a sound working knowledge of all relevant areas of work
• Develop and maintain a working knowledge of compliance information such as Money Laundering

What will it take to be successful?

We are seeking someone with excellent administration/coordination skills. You’ll have strong customer service, excellent written and verbal communication skills and good time management. Additionally, you’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft Word, Excel and PowerPoint & Outlook and comfortable working with databases and any relevant software.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.