Senior Administrator

Sirona care & health; West of England; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

NHS Pension Scheme

27+ days annual leave (pro rata)

NHS benefits

Job summary

Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services – seeks a Senior Administrator to join our Administrative team in Bristol. You will support the Community Integrated Neighbourhood Team for North & West Bristol, working in NBICC and visiting Horfield and Shirehampton bases.

The role requires numeracy and literacy at level 2, strong IT skills, and ideally NVQ level 3 in Business Administration; NHS Agenda for Change terms and a supportive team

Qualifications

• Qualifications in Numeracy and Literacy level 2 or equivalent.
• High level of IT literacy.
• NVQ level 3 in Business Administration preferred.
• Experience in healthcare is desirable but not essential.

Responsibilities

• Lead and manage the review, coordination and allocation of referrals within the locality, working with other services to achieve timely patient hospital discharges and efficient care allocation.
• Support to Managers including arranging meetings, booking appointments, minute taking at meetings, new initiatives, projects, audits, staffing trackers and budgets.
• Coordinate team capacity and staffing rotas.
• Lead and manage community team administrators.
• Collaborate with other locality administrators to embed consistent and high-quality support and systems.
• Train and develop Band 3 administration staff and provide ad hoc training across the team when new initiatives are implemented.
• Plan and organise a broad range of complex activities, reprioritising workload on short notice for urgent tasks.
• Provide short-term support and cover in the absence of Band 3 administration staff.
• Establish good communication systems within the locality, promoting openness and efficiency.
• Provide escalation and management of issues relating to referrers, patients and relatives as needed.

Education

Numeracy and Literacy level 2

NVQ level 3 in Business Administration

IT literacy

Job description

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

We are seeking an experienced Senior Administrator to join our Administrative team. You will support the Community Integrated Neighbourhood Team for North & West Bristol.

You will work as part of a team within our locality coordination office, be supportive to the Locality Managers, the wider clinical teams, the admin team and be familiar with patient data base systems.

The successful candidate will hold qualifications in Numeracy and Literacy level 2 qualification or equivalent, have a high level of IT Literacy and preferably hold an NVQ level 3 in Business Administration.

Previous experience within a healthcare setting is desirable, but not essential.

Hours are between 8am and 8pm, 7 days per week, on a rota basis. This role is in person, based predominantly in NBICC, but will be required to visit our other bases in Horfield and Shirehampton.

If you are a team player with excellent admin skills and enjoy a challenge, we look forward to hearing from you.

• Lead and manage the review, coordination and allocation of referrals within the locality working closely with other servcies to achieve timely patient hospital discharges and efficent care allocation.
• Support to Managers including proactively arranging meetings, booking appointments, minute taking at meetings, new initiatives, projects, audits, staffing trackers (recruitment, terminations, SRP’s, Bank etc) and budgets.
• Coordination of team capacity and staffing rotas.
• Lead and manage community team administrators.
• To work collaboratively with the other locality administrators to imbed consistent and high quality support and systems across the service.
• Responsible for training and development of Band 3 administration staff within the team and to provide ad hoc training and support across the whole team when new initiatives are implemented.
• Plan and organise a broad range of complex activities, reprioritising own workload at very short notice as urgent issues or new tasks arise.
• To provide short term support and coordinate cover within the team in the absence of Band 3 administration staff e.g. sickness cover.
• To establish good communication systems within the locality, ensuring a culture of openness and efficiency.
• Provision of support and escalation of issues that arise within the teams regarding referrers, patients and relatives and managing or escalating appropriately as the situation demands.

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ pro rata annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

For further details / informal visits contact: Name: Lisa Stone Job title: North & West Bristol Admin Manager Email address: [e-mail] Telephone number: 07867 461723