Senior Administrator

Sirona-Care-; Bristol; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

NHS Pension Scheme

Healthcare benefits

27+ days annual leave

Job summary

Sirona care & health in Bristol and surrounding areas is seeking a Senior Administrator to lead our Lifetime Service administration team, supporting children and families.

You will coordinate staffing rotas, support recruitment, develop systems, and ensure accurate records while promoting a positive team culture and excellent patient and family experience.

Agenda for Change salary, NHS benefits, 27+ days leave and NHS Pension are available to the right candidate.

Qualifications

• Experience leading, supervising or line managing a team.
• Highly organised with excellent attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage competing priorities while delivering excellent customer service.
• Experience with IT systems including spreadsheets, databases and rostering systems.

Responsibilities

• Lead, supervise and support a skilled Administration Team.
• Oversee Continuing Care staffing rotas, ensuring safe and effective service provision.
• Manage staff records, annual leave, sickness and training information using electronic rostering systems.
• Coordinate diaries, clinics, meetings and service schedules across multiple teams.
• Support recruitment processes, onboarding and induction planning for new team members.
• Manage ordering and coordination of equipment and resources for children and families.
• Produce reports, maintain records and contribute to audits and service improvement projects.
• Develop and improve administrative systems and processes to maximise efficiency.
• Build positive relationships with families, carers, clinicians and partner organisations.
• Promote a positive team culture, supporting wellbeing, development and performance.

Skills

Leadership

Organisation

Communication

Problem solving

IT literacy

Education

GCSE Maths & English

NVQ Level 2 in Business Administration

Personal/Professional Development

Willingness to undertake training

Tools

Spreadsheets

Databases

Electronic rostering systems

Job description

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

Are you an experienced administrator and inspiring people leader looking for a role where you can truly make a difference?

At Sirona care & health, we're passionate about delivering compassionate, person-centred care to children, young people and families across Bristol, North Somerset and South Gloucestershire. We are looking for an enthusiastic and motivated Senior Administrator to join our specialist Lifetime Service, supporting children and young people with life-limiting and life-threatening conditions.

This is more than an administration role. It's an opportunity to be at the heart of a service that changes lives every day.

As our Senior Administrator, you will lead a dedicated administration team that plays a vital role in ensuring our nursing, psychology and continuing care services run smoothly and effectively.

Working closely with our Lifetime Leadership Team, you'll help shape and improve the way our service operates, supporting colleagues to deliver outstanding care whilst ensuring families receive the responsive, efficient support they deserve.

You'll enjoy a varied and rewarding role where no two days are the same. From coordinating staffing rotas and supporting recruitment, to improving administrative systems and leading your team, you'll have the chance to make a meaningful impact every day.

Main duties of the job

In this key leadership role, you will:

• Lead, supervise and support a skilled Administration Team.
• Oversee Continuing Care staffing rotas, ensuring safe and effective service provision.
• Manage staff records, annual leave, sickness and training information using electronic rostering systems.
• Coordinate diaries, clinics, meetings and service schedules across multiple teams.
• Support recruitment processes, onboarding and induction planning for new team members.
• Manage the ordering and coordination of equipment and resources required to support children and families.
• Produce reports, maintain accurate records and contribute to audits and service improvement projects.
• Develop and improve administrative systems and processes to maximise efficiency.
• Build positive relationships with families, carers, clinicians and partner organisations.
• Promote a positive team culture, supporting wellbeing, development and performance.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Detailed job description and main responsibilities

About You

We're looking for someone who:

• Has experience leading, supervising or line managing a team.
• Thrives in a busy and ever-changing environment.
• Is highly organised with excellent attention to detail.
• Has strong communication and interpersonal skills.
• Enjoys problem-solving and finding practical solutions.
• Is confident using a range of IT systems, including spreadsheets, databases and electronic rostering systems.
• Can manage competing priorities while maintaining excellent customer service.
• Is compassionate, resilient and committed to supporting children, families and colleagues.

Experience within healthcare, social care or a service-focused environment would be advantageous, but we welcome applications from candidates with strong leadership and administration experience from a variety of sectors.

About the Lifetime Service

The Lifetime Service is Sirona's specialist Community Children's Nursing and Psychology Service, supporting children and young people aged 0-18 with complex health needs and their families across the BNSSG area. The service includes a Continuing Care Team providing essential care and support within homes and communities.

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.
If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Qualifications and Training

• GCSE Grade A-C or equivalent in Maths and English
• NVQ level 2 in Business Administration or other relevant qualification or equivalent experience.
• Evidence of undertaking personal/professional development.
• Willingness to undertake training required for the role.

Skills, Knowledge and Experience

• Experience of diary management and organising meetings/clinics/events
• Experience of using a range of IT skills including electronic communication, text processing, spread sheets and data bases
• The ability to manage range of administrative processes including typing, minute taking, data management/analysis.
• Experience of line managing a team
• Able to collate and produce data/information tailored to the audience.
• Able to handle private, complex and confidential information in-line with general data protection regulations and company policies and procedures.
• Experience of working in a health/social care or service-oriented organisation

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.