Senior Administrator

Sirona-Care-; West of England; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

NHS Pension Scheme

NHS benefits

27+ days annual leave

Job summary

Sirona care & health CIC in Bristol is seeking a Senior Administrator (NHS AfC Band 4) at North Bristol Intermediate Care Centre, Henbury. You will lead referral coordination, allocate work across locality teams and supervise Band 3 admins to ensure timely patient discharges and efficient care allocation.

The role is full-time (37.5 hours) with flexible working, a fixed-term 12-month maternity cover, and a salary between £28,392 and £31,157 per year, plus NHS benefits and pension.

Qualifications

• Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
• NVQ Business Administration Level 3.
• Experience with administrative tasks and strong IT skills.

Responsibilities

• Lead and manage the review, coordination and allocation of referrals.
• Support to Managers including arranging meetings, booking appointments, minute taking, projects and budgets.
• Coordinate team capacity and staffing rotas.
• Lead and manage community team administrators.
• Establish good communication systems within the locality.

Skills

Numeracy level 2

Literacy level 2

MS Office

Effective communication

Admin tasks

Staff supervision

Health care collaboration

Education

NVQ Business Administration level 3

Tools

EMIS

Optima roster

Job description

Main area Administration Grade NHS AfC: Band 4 Contract Fixed term: 12 months (Maternity Cover) Hours

• Full time
• Flexible working

37.5 hours per week (Roster based to include one 8pm finish per week and one weekend shift per 3 / 4 weekends per month) Job ref 083-8076659-WW-A

Employer Sirona care & health CIC Employer type NHS Site North Bristol Intermediate Care Centre Town Henbury, Bristol Salary £28,392 - £31,157 per annum Salary period Yearly Closing 04/10/2026 23:59

Senior Administrator

NHS AfC: Band 4

Main duties of the job

Lead and manage the review, coordination and allocation of referrals within the locality working closely with other servcies to achieve timely patient hospital discharges and efficent care allocation.

Support to Managers including proactively arranging meetings, booking appointments, minute taking at meetings, new initiatives, projects, audits, staffing trackers (recruitment, terminations, SRP’s, Bank etc) and budgets.

Coordination of team capacity and staffing rotas.

Lead and manage community team administrators.

To work collaboratively with the other locality administrators to imbed consistent and high quality support and systems across the service.

Responsible for training and development of Band 3 administration staff within the team and to provide ad hoc training and support across the whole team when new initiatives are implemented.

Plan and organise a broad range of complex activities, reprioritising own workload at very short notice as urgent issues or new tasks arise.

To provide short term support and coordinate cover within the team in the absence of Band 3 administration staff e.g. sickness cover.

To establish good communication systems within the locality, ensuring a culture of openness and efficiency.

Provision of support and escalation of issues that arise within the teams regarding referrers, patients and relatives and managing or escalating appropriately as the situation demands.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ pro rata annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Person specification

Qualifications

• Numeracy and Literacy level 2 qualification or equivalent demonstratable experience.
• Willingness to undertake additional training/study relevant to the role
• NVQ Business Administration level 3

Skills, Knowledge & Experience

• Experience in a range of administrative tasks/processes relevant to this role
• Effective communication skills, both verbal and written, in multiple situations
• Strong level of IT skills including Microsoft Office
• Knowledge of supervising staff and line management
• EMIS experience
• Optima roster experience or equivalent
• Working with a range of professionals in health or social care

Application Reason

• Please tell us why you have chosen to apply for this role with Sirona care & health?

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.