Senior Admin & Programs Coordinator

University Support Services, LLC; North East; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Senior Administrative Coordinator role at SGU/NU provides senior administrative and coordination support across the MD4, MDT5 and MDT6 programmes, ensuring timely and compliant academic and student administration.

You will provide executive support to the Assistant Dean, coordinate key activities and act as a central contact for students and faculty, including supervising two Admin Assistants and managing office processes.

Qualifications

• Strong administrative, organisational and coordination skills.
• Excellent written and verbal communication skills.
• Ability to prioritise and manage competing demands in a busy environment.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office and the ability to use and develop expertise in relevant databases and systems.
• Ability to exercise sound judgement, resolve issues and work proactively.
• Ability to work effectively both independently and as part of a team.
• Commitment to confidentiality and professional handling of student and academic information.
• Must have the legal right to work in the United Kingdom.

Responsibilities

• Provide administrative and executive support to the Assistant Dean of Basic Sciences.
• Coordinate academic administration and support to faculty across the SGU/NU programmes.
• Maintain effective communication with faculty, staff, senior management and students.
• Coordinate support of key meetings, projects and workstreams, including minute-taking and action tracking.
• Coordinate academic activities including Selectives, examinations, assessment administration and student records.
• Liaise with SGU, Northumbria University and international colleagues to support effective programme delivery.
• Provide oversight of student-facing administration, enabling the office to be the most appropriate first point of contact for enquiries.
• Coordinate formal student communications and ensure key information is shared appropriately and in a timely manner.
• Support and liaise with the appropriate personnel to facilitate actions in onboarding, registration, orientation, accommodation and pre-arrival arrangements.
• Maintain accurate student information and records in accordance with University requirements.
• Support student engagement activities, including prospective student webinars and Student Societies.
• Work closely with the Assistant Director of Enrollment Operations in all matters relating to admissions and recruitment administration.
• Coordinate and manage key programme activities including Orientation, Meet & Greet, White Coat provision, student resources and shipments.
• Oversee the effective maintenance of administrative systems, databases and records to support programme delivery.
• Coordinate travel and accommodation arrangements for Executive visits to the UK campus.
• Manage office operations (including but not limited to: stationary supplies, invoicing, postal enquiries and reporting of Estates issues).
• Liaise with Payroll regarding Simulated Patient payment processing, ensuring appropriate documentation is submitted and recorded on a monthly basis.
• Supervise and coordinate administrative support staff, delegating tasks and ensuring effective delivery of office processes.

Skills

Administrative coordination

Communication

Attention to detail

Microsoft Office

Independent & team work

Confidentiality handling

Academic administration

Tools

Microsoft Office

Student records systems

Job description

The Senior Administrative Coordinator role at SGU/NU provides senior administrative and coordination support across the MD4, MDT5 and MDT6 programmes, ensuring timely and compliant academic and student administration.

You will provide executive support to the Assistant Dean, coordinate key activities and act as a central contact for students and faculty, including supervising two Admin Assistants and managing office processes.