Senior Admin & Operations Lead (Data & Compliance)

Victim Support; City Of London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Flexible working options (hybrid)

Annual leave 28 days + bank holidays (

Birthday leave

Pension plan 5% employer contribution

Enhanced sick/maternity/paternity pay

Exclusive discounts

Financial wellbeing support

Employee assistance programme

EDI networks and colleague cafes

Cycle to work scheme and season ticket

Job summary

Victim Support in London is seeking a Senior Administrator to lead a responsive administrative function aligned with service delivery requirements. You will support day-to-day operations, supervise staff, and ensure quality standards through audits and reporting.

The role demands strong IT skills, MS Office proficiency, data protection knowledge, and a client‑focused approach. You will coordinate inductions, support apprentices, and maintain GDPR compliance while delivering excellent customer

Qualifications

• Excellent verbal and written communication abilities.
• Experience providing administrative support to a team.
• Strong knowledge of confidentiality and data protection requirements.

Responsibilities

• Coordinate administrative functions to support service delivery and audit quality.
• Provide line management of staff to meet targets and outcomes.
• Act as first point of contact for stakeholders and ensure efficient admin processes.
• Recruit and support Service Delivery Apprentices, liaise with educators.
• Induct new starters and arrange mandatory training including case management systems.
• Ensure Health & Safety, GDPR compliance and data protection across the team.

Skills

Communication skills

Staff supervision

Data protection awareness

Customer service

Time management

Independent working

Tools

Microsoft Office Suite

Case management systems

Job description

Victim Support in London is seeking a Senior Administrator to lead a responsive administrative function aligned with service delivery requirements. You will support day-to-day operations, supervise staff, and ensure quality standards through audits and reporting.

The role demands strong IT skills, MS Office proficiency, data protection knowledge, and a client‑focused approach. You will coordinate inductions, support apprentices, and maintain GDPR compliance while delivering excellent customer