Impactful Service Delivery Admin (Hybrid)

Victim Support; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Annual leave 28 days + BH

Birthday leave

Pension plan

Enhanced allowances

Exclusive discounts

Wellbeing support

Inclusive networks

Sustainable travel

Career development

Job summary

Victim Support in London is seeking an organised administrator to join the team, delivering high-quality administrative support across the service. You will be the first point of contact for enquiries and assist the wider team with essential duties, including data entry, correspondence, and minute taking.

The role offers hybrid working, a supportive environment, and opportunities for career development within a national charity dedicated to helping victims of crime.

Qualifications

• Experience providing administrative support in a busy environment.
• Strong written and verbal communication skills.
• Good IT skills including Microsoft Office applications.

Responsibilities

• Provide high quality administrative support to the team and service.
• Update and maintain databases and records in line with policies.
• Manage incoming/outgoing mail, queries and telephone calls.
• Collate information for internal/external contacts and meet deadlines.
• Liaise with agencies to improve referrals and information flow.
• Provide general office admin tasks and minute taking at meetings.
• Support external communication and maintenance of local social media.

Skills

Organised

Proactive

Customer service

Communication

IT skills

Tools

Microsoft Office

Database systems

Job description

Victim Support in London is seeking an organised administrator to join the team, delivering high-quality administrative support across the service. You will be the first point of contact for enquiries and assist the wider team with essential duties, including data entry, correspondence, and minute taking.

The role offers hybrid working, a supportive environment, and opportunities for career development within a national charity dedicated to helping victims of crime.