Senior Administrator: Lead a 5‑Person Admin Team

Victim Support; Ashford; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing

Wellbeing Support

Inclusive Networks

Sustainable Travel

Career Development

Job summary

Victim Support in Ashford, Kent, seeks a Senior Administrator to lead the Kent and Medway admin team from Compass House. This full-time post (37.5 hours, Mon-Fri 9am-5pm) supports the Operations and Early Intervention teams and drives efficient administrative delivery.

You will line-manage five administrators, ensure data confidentiality, and support staff performance with a focus on quality service within a voluntary sector setting.

Qualifications

• Experience in an administrative position, ideally within criminal justice or related charity work.
• Proven ability to manage and supervise staff.
• Experience working with local communities and voluntary organisations.
• Ability to report on performance and deliver training when required.

Responsibilities

• Coordinate all administrative functions to ensure smooth service delivery and monitor quality.
• Provide effective line management to ensure targets and outcomes are met.
• Act as first point of contact for stakeholders and promote best working practices.
• Ensure confidential data handling in line with GDPR and data protection policies.

Skills

Administrative management

People management

Stakeholder liaison

Confidentiality & GDPR

Job description

Victim Support in Ashford, Kent, seeks a Senior Administrator to lead the Kent and Medway admin team from Compass House. This full-time post (37.5 hours, Mon-Fri 9am-5pm) supports the Operations and Early Intervention teams and drives efficient administrative delivery.

You will line-manage five administrators, ensure data confidentiality, and support staff performance with a focus on quality service within a voluntary sector setting.