Senior Admin Lead, Community Paediatrics

Berkshire Healthcare NHS Foundation Trust; Slough; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Flexible working options

Free parking across Trust sites

Generous NHS pension scheme

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a Senior Team Administrator to lead the Community Paediatrics administration at the Child Development Centre in Slough. You will oversee the reception, manage staff rosters, streamline referrals and support senior management with essential administrative duties.

The role requires strong IT, customer service and collaborative skills, with a focus on developing processes and maintaining high standards of service for children and young people

Qualifications

• Experience leading an administration team and managing reception functions.
• Strong IT skills with proficiency in typical NHS admin systems.
• Excellent customer service and communication abilities.
• Ability to manage competing priorities and support service improvements.

Responsibilities

• Provide a core reception service for children services.
• Support admin manager with staff roster and cover for absences.
• Oversee referrals including EHCP referrals.
• Lead a team environment that supports learning and development.
• Work with other teams to streamline processes and remove duplication.
• Handle customer complaints quickly and fairly.
• Order stock and non-stock medical supplies.
• Manage medical devices; purchasing and maintenance.
• Line manage administration staff and undertake appraisals.
• Support management of the administration function for the Community Paediatric Service.
• Provide admin support to senior management and clinical leads.
• Contribute to development and implementation of service processes and SOPs.

Skills

Team leadership

IT skills

Customer service

Collaborative working

Job description

Berkshire Healthcare NHS Foundation Trust is seeking a Senior Team Administrator to lead the Community Paediatrics administration at the Child Development Centre in Slough. You will oversee the reception, manage staff rosters, streamline referrals and support senior management with essential administrative duties.

The role requires strong IT, customer service and collaborative skills, with a focus on developing processes and maintaining high standards of service for children and young people