Senior Account Manager – IT & Telecoms Growth & Relationships

Ecruit; Leeds; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A growing technology solutions company based in Leeds is seeking a Senior Account Manager with a minimum of 2 years' experience in account management within the Telecoms and IT sectors. This role involves building strong client relationships, managing a portfolio, and identifying growth opportunities. The company offers competitive benefits including a commission structure, ongoing training, and 25 days of holiday plus bank holidays. Ideal candidates will have a proactive approach and great communication skills.

Benefits

Competitive commission structure with 100% accelerators

Access to ongoing training and industry certifications

25 days holiday + bank holidays + birthday

Perk box and employee wellbeing benefits

Qualifications

• At least 2 years' experience in a sales or account management role in Telecoms and IT.
• Strong understanding of modern workplace solutions, ideally Microsoft-based.
• Excellent communication skills, both written and verbal.

Responsibilities

• Serve as the main point of contact for assigned clients.
• Build long-term relationships to support client success.
• Understand client objectives and offer relevant solutions.
• Manage the customer journey from onboarding to renewals.
• Identify new opportunities within accounts to drive revenue.
• Collaborate with internal teams to ensure service quality.
• Maintain accurate records and report on client performance.

Skills

Account management

Sales experience

Communication skills

Proactive approach

Organizational skills

Job description

A growing technology solutions company based in Leeds is seeking a Senior Account Manager with a minimum of 2 years' experience in account management within the Telecoms and IT sectors. This role involves building strong client relationships, managing a portfolio, and identifying growth opportunities. The company offers competitive benefits including a commission structure, ongoing training, and 25 days of holiday plus bank holidays. Ideal candidates will have a proactive approach and great communication skills.