Senior Account Manager

Stride Resource Management Ltd; Greater London; On-site; GBP 55,000 - 70,000; Full time

Job summary

Stride Resource Management Ltd seeks an Account Manager / Team Leader to guide a team of Account Handlers and manage a portfolio of larger commercial clients in London. You will balance client responsibilities with coaching and developing the team, sharing your technical insurance knowledge.

Based in London, the role supports strong client relationships, handles complex queries, and ensures consistent service standards across the portfolio while enabling team growth and accountability.

Qualifications

• An experienced commercial insurance professional with a strong technical grounding.
• Experience managing larger or more complex client accounts.
• Ability to coach Account Handlers and build confidence in a team.
• Clear communicator able to manage competing client and team priorities.

Responsibilities

• Manage and develop a team of Account Handlers, providing guidance and support with their work.
• Look after a portfolio of larger clients and maintain strong working relationships.
• Provide technical expertise to the team, helping colleagues work through client and insurance queries.
• Support consistent standards of service across the team and client portfolio.
• Balance your own client responsibilities with the coaching and day-to-day needs of the team.

Job description

You'll lead a team of Account Handlers while managing a portfolio of larger commercial clients. This Account Manager / Team Leader role combines client responsibility, people leadership and the chance to share your technical knowledge with the team.

Based in London, you'll help maintain strong client relationships while supporting Account Handlers with complex queries and day-to-day technical guidance. It could suit an experienced insurance professional ready to take on a broader role across both client management and team development.

The opportunity

• Manage and develop a team of Account Handlers, providing guidance and support with their work.
• Look after a portfolio of larger clients and maintain strong working relationships.
• Provide technical expertise to the team, helping colleagues work through client and insurance queries.
• Support consistent standards of service across the team and client portfolio.
• Balance your own client responsibilities with the coaching and day-to-day needs of the team.

Who would suit it?

• An experienced commercial insurance professional with a strong technical grounding.
• Someone who has managed larger or more complex client accounts.
• A supportive team leader who can coach Account Handlers and help them build their confidence.
• A clear communicator who can manage competing client and team priorities.

The package

• Salary of £55,000 to £70,000, depending on experience.