Account Handler

Capio Recruitment; Tandridge; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible hybrid working

Career development opportunities

Job summary

A national insurance group is seeking a Senior Account Handler to assist in growing a renewed team focused on mid-market commercial clients. This role allows for significant professional development towards Account Executive or Team Leader positions. Candidates should have a strong commercial insurance background, experience with Acturis, and a passion for a people-oriented environment. Hybrid working is available, promoting a flexible schedule with office presence required 2–3 days a week.

Qualifications

• Strong commercial insurance background across diverse risks.
• Comfortable managing clients with premiums from £10k–£500k.
• Experience with Acturis essential.

Responsibilities

• Manage a portfolio of mid-market commercial clients.
• Work closely with Account Executives to ensure smooth processes.
• Use Acturis to maintain client data and compliance.
• Provide input into team development and growth strategy.
• Contribute to a positive, sociable team culture.

Skills

Strong commercial insurance background

Client management

Proficiency in Acturis

People-focused environment adaptability

Tools

Acturis

Job description

Benefits

Flexible hybrid working, career development into Exec or Team Leader roles

About the Company

This business is part of a well-known national insurance group that has expanded through strategic acquisitions. The Whyteleafe office, acquired a few years ago, it offers the close-knit culture of a smaller office with the backing of a much larger group, ideal for someone who thrives in a personable, high-energy environment.

Role Summary

We're looking for a Senior Account Handler to support the growth of a newly revived team, focused on mid-market commercial clients, particularly those in the contractor space. With plenty of room to develop into an Account Executive or Team Leader role, this is a great move for someone looking to take ownership and grow with a business. Hybrid working is encouraged, with a flexible attitude to time in the office (2–3 days per week minimum).

Key Responsibilities

• Manage a portfolio of mid-market commercial clients: gain exposure to complex, varied risks
• Work closely with Account Executives: ensure smooth servicing and renewal processes
• Use Acturis to maintain client data and ensure compliance: streamline internal workflows
• Provide input into team development and growth strategy: play a part in rebuilding the office
• Bring energy and personality to a dynamic team: contribute to a positive, sociable culture

Requirements

• Strong commercial insurance background across diverse risks
• Comfortable managing clients with premiums from £10k–£500k
• Experience with Acturis essential
• Able to thrive in a busy, people-focused environment
• Looking for a long-term role with growth potential

If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet.

Related Job Titles

Commercial Account Handler, Senior Broker, Commercial Broker, Account Executive Support, Insurance Account Manager