Senior Account Handler

Stride Resource Management Ltd; City Of London; On-site; GBP 50,000 - 60,000; Full time

Job summary

Stride Resource Management Ltd in London is seeking a Senior Account Handler to take responsibility for a portfolio of commercial insurance clients, managing renewals and day-to-day servicing with a strong technical focus.

You will build relationships with insurers and clients, coordinate renewals, respond to queries, and help colleagues maintain consistent service standards.

Qualifications

• Senior Account Handler or experienced Account Handler with a strong commercial insurance background.
• Confident managing client relationships and coordinating renewals.
• Technically capable to handle queries clearly and accurately.
• Organised and proactive in following through on client and insurer actions.

Responsibilities

• Manage a portfolio of commercial insurance clients and build effective working relationships.
• Coordinate renewals, policy changes and day-to-day servicing requirements.
• Work with insurers to obtain appropriate terms and keep client arrangements on track.
• Respond to client queries with clear, technically sound advice.
• Support consistent service standards and share experience with colleagues.

Skills

Client relationships

Renewals coordination

Insurance knowledge

Organisational skills

Job description

Take responsibility for a portfolio of commercial insurance clients as a Senior Account Handler in London. You'll manage client service across renewals and day-to-day requirements, drawing on your technical knowledge to keep accounts moving and clients well supported.

This role is with an established independent insurance broker and would suit an experienced handler who enjoys managing more complex client needs and taking ownership of their work. The salary is £50,000 to £60,000, depending on experience.

The opportunity

• Manage a portfolio of commercial insurance clients and build effective working relationships.
• Coordinate renewals, policy changes and day-to-day servicing requirements.
• Work with insurers to obtain appropriate terms and keep client arrangements on track.
• Respond to client queries with clear, technically sound advice.
• Support consistent service standards and share your experience with colleagues where helpful.

Who would suit it?

• A Senior Account Handler or experienced Account Handler with a strong commercial insurance background.
• Someone confident managing client relationships and coordinating renewals.
• A technically capable professional who can handle queries clearly and accurately.
• An organised handler who follows through on client and insurer actions.

The package

• Salary of £50,000 to £60,000, depending on experience.