Security Supervisor

Carlisle Support Services; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Security Supervisor to join their dynamic team in London. This role is vital for ensuring safety and security for tenants, staff, and visitors. The ideal candidate will be friendly, dependable, and professional, with a passion for leading a team and fostering a positive culture. With a commitment to diversity and inclusion, this company offers opportunities for career development and recognition. Join a team that values your contributions and helps you make a real difference in the community.

Benefits

Health and Wellbeing Plans

Flexible financial support

Employee Assistance Program

Refer a Friend Scheme

Long service and recognition awards

Quality kit and uniform

Ongoing training and career development

Qualifications

• Experience in customer-facing roles is essential.
• Supervisory experience in a security environment preferred.

Responsibilities

• Leading and motivating a security team to achieve performance goals.
• Managing conflict and ensuring safety and security processes are followed.
• Conducting regular performance evaluations and providing feedback.

Skills

Customer Service

Team Leadership

Conflict Management

SIA Guarding License

Dependability

Flexibility

Education

SIA License

Job description

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial supportwith instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.
• Excellent hourly pay rate

The Role

Carlisle Support Services is working with a prestigious client in West London, and we’re looking for motivated, approachable, and dependablepeople to join our team. The role of Security Supervisor is a key part of the Security team and will play a critical role delivering daily security operations, ensuring a safe and secure environment for tenants, staff, and visitors. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to develop their career in security. Join our team and help to make a positive impact.

We’re looking for people who are

• Friendly, approachable, and professional in all interactions.
• Keen to learn, grow, and contribute to a positive team culture.
• Hands on and like to lead by example.
• Experienced in customer-facing roles.
• At least 18 years old - licence requirement by the Security Industry Authority.
• Punctual, dependable, flexible, and assured.
• SIA Guarding or Door Supervision licence holders.
• Able to work full-time shifts covering days, nights and weekends.

Previous experience in supervising a team is required for this role, preferably within a security environment. What’s just as important is your enthusiasm and willingness to learn.We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

• Leading, training and motivating a team to achieve performance goals and maintain high standards.
• Overseeing effective conflict management, always taking control of incidents.
• Managing and following safety and security processes and procedures.
• Conducting regular performance evaluations and providing feedback to team members.
• Offering guidance, information, and a friendly face as a first point of contact for customers.
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
• Being a smart, approachable, and proactive presence as a security representative.
• Managing and responding to incidents effectively while remaining calm under pressure.
• Conducting security patrols, managing access points, and deterring unauthorised activity.
• Building strong relationships as part of asupportive and professional team.

This role is about more than just security. It’s about making a difference through supporting our customers in our local communities. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive.We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.