Security Supervisor (Days) - EC1V

Encore; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Day Security Supervisor to ensure the safety and security of residents and visitors in a high-end residential estate. This role is crucial for delivering a secure and welcoming environment while managing a team of security personnel. The ideal candidate will possess supervisory experience, strong knowledge of health and safety practices, and the ability to engage effectively with clients. With a focus on integrity and collaboration, you will lead a team dedicated to maintaining high service standards. This position offers a supportive work environment and an opportunity to make a significant impact on estate management.

Benefits

25 days annual leave

Cycle to Work scheme

SmartHealth access

Company pension

Employee referral scheme

Qualifications

• Experience in a supervisory role within high-end residential environments.
• Strong knowledge of health and safety practices and legislation.

Responsibilities

• Lead and supervise the security team, ensuring compliance with site policies.
• Conduct regular patrols and manage access control and CCTV monitoring.

Skills

Supervisory experience in security

Health and safety knowledge

Client engagement

Professionalism in sensitive matters

Project management under pressure

Job description

Day Security Supervisor

Location: London, EC1V
Working Pattern: 4 on 4 off | 7:00 AM – 7:00 PM

We’re currently seeking a Day Security Supervisor to join our team, ensuring the safety and security of residents, visitors, and property across our estate. You’ll play a vital role in delivering a secure, welcoming, and professional environment, whilst supporting the concierge team and managing a team of night staff.

Key Responsibilities

• Lead and supervise the security team, ensuring all duties are carried out to the highest standard and in line with site policies.
• Conduct regular patrols and inspections across internal and external estate areas, including car parks, walkways, gardens, and communal spaces.
• Manage access control, monitor CCTV, and handle visitor and contractor sign-ins in accordance with procedures.
• Act as the first response to emergencies such as fire alarms, intrusions, or health and safety incidents.
• Oversee the training and development of staff, ensuring site procedures and systems are understood and adhered to.
• Maintain accurate records in security logs and support the facilities and general management team with daily reporting.
• Collaborate with concierge and other service providers to deliver a seamless, ‘one-team’ approach to estate management.
• Assist with recruitment and onboarding of new security personnel.

What We’re Looking For

Experience & Skills

• Previous experience in a supervisory security role within a high-end residential or customer service environment.
• Confident in dealing with confidential and sensitive matters with professionalism.
• Strong knowledge of health and safety practices and relevant legislation.
• Able to manage tasks and projects independently under pressure.
• Experienced in engaging with clients and delivering high levels of service.

Key Behaviours

• Integrity & Fairness: A role model who treats others with honesty and respect.
• Proactive & Safety-Focused: Committed to maintaining a secure and safe environment.
• Strong Communicator: Clear and confident in sharing information across teams and levels.
• Collaborative: Works well in a team and supports a unified approach.
• Innovative: Always looking for ways to improve service delivery and safety standards.

What We Offer

• 25 days annual leave (pro-rata based on shift pattern)
• Cycle to Work scheme
• SmartHealth access for you and your immediate family
• Company pension
• Employee referral scheme

Please note: we are unable to offer sponsorship for this role.