Security Operations Manager – London (Multi-Site)

Ward Security; Greater London; Hybrid; GBP 43,000 - 58,000; Full time

Job summary

Ward Security is seeking an experienced Security Operations Manager to provide operational leadership across our security portfolio in Central London. The role focuses on supporting site teams, driving high standards and ensuring compliant, well-managed operations.

You will oversee day-to-day security operations, provide guidance to Security Managers and Supervisors, conduct site visits and risk assessments, and maintain accurate documentation and reporting for clients and management.

Qualifications

• Previous experience in a security management or operations management role.
• Strong knowledge of security operations, compliance and risk management.
• Experience completing and reviewing security risk assessments.
• Excellent organisational and communication skills.
• Ability to manage multiple sites, priorities and competing demands.
• Good knowledge of Microsoft Office and operational reporting systems.

Responsibilities

• Oversee day-to-day security operations across an assigned portfolio.
• Provide advice, guidance and support to Security Managers and Supervisors.
• Conduct regular site visits and meaningful security audits.
• Monitor compliance, training, audits and site requirements, including Dayforce.
• Complete and review operational and security risk assessments, ensuring appropriate controls are in place.
• Identify operational risks and ensure corrective actions are followed through to completion.
• Ensure site documentation, AI’s, SOPs, risk assessments and operational records are accurate and up to date.
• Monitor service delivery and identify opportunities to improve operational performance.
• Support new site mobilisations, contract changes and operational transitions.
• Prepare reports and operational information for client and management meetings.
• Build strong working relationships with clients, site teams and internal departments.
• Monitor staffing, performance and operational requirements across the portfolio.
• Provide operational leadership and support during incidents, emergencies and other issues when required.
• Ensure operational, Health & Safety and compliance standards are consistently maintained.

Skills

Security management

Operational leadership

Risk assessment

Compliance knowledge

Audit coordination

Client communication

Microsoft Office

Education

IOSH qualification

Tools

Microsoft Office

Operational reporting systems

Job description

Ward Security is seeking an experienced Security Operations Manager to provide operational leadership across our security portfolio in Central London. The role focuses on supporting site teams, driving high standards and ensuring compliant, well-managed operations.

You will oversee day-to-day security operations, provide guidance to Security Managers and Supervisors, conduct site visits and risk assessments, and maintain accurate documentation and reporting for clients and management.