Security Operations Manager

SSR Personnel; Brighton; On-site; GBP 48,000 - 58,000; Full time

Benefits offered by this job

Benefits

Job summary

SSR Personnel in Brighton is seeking an experienced Security Operations Manager to take senior operational lead for a high-profile corporate portfolio, across Brighton, Burgess Hill and London Victoria. You will be responsible for service delivery, people, performance and client relationships across multiple sites, leading large security teams and driving KPI, SLA and risk management.

This role offers autonomy and the opportunity to influence security standards while ensuring compliance and

Qualifications

• Extensive experience managing corporate security / manned guarding operations.
• Proven multi-site operational leadership experience.
• Experience leading large security teams.
• Excellent client-facing and stakeholder management skills.
• Strong understanding of KPIs, SLAs, compliance and risk.
• Ability to make decisions and manage incidents under pressure.
• Full UK driving licence and willingness to travel between sites.
• SIA, IOSH, CPP or similar security qualifications are advantageous.

Responsibilities

• Lead and develop large security teams, managers and supervisors.
• Manage multi-site corporate guarding operations.
• Build trusted relationships with senior client stakeholders.
• Drive KPI, SLA and contractual performance.
• Manage staffing, resources, incidents and operational risk.
• Ensure high standards of security, compliance and customer service.
• Lead audits, investigations and continuous improvement.
• Develop and maintain effective SOPs and operational processes.

Skills

Corporate security

Multi-site leadership

Client management

KPI & SLA management

Risk management

Team leadership

Job description

£52,970 + Benefits | Brighton | Multi-Site Corporate Security

Corporate Security | Manned Guarding | Operations | Client Management | Leadership

We seek an experienced Security Operations Manager with a strong background in corporate manned guarding.

This is an opportunity to take operational responsibility for a high-profile corporate security portfolio, leading large security teams across Brighton, Burgess Hill and London Victoria.

The Role

You’ll be the senior operational lead for the client, responsible for service delivery, people, performance and client relationships across multiple sites.

You will:

• Lead and develop large security teams, managers and supervisors.


• Manage multi-site corporate guarding operations.


• Build trusted relationships with senior client stakeholders.


• Drive KPI, SLA and contractual performance.


• Manage staffing, resources, incidents and operational risk.


• Ensure high standards of security, compliance and customer service.


• Lead audits, investigations and continuous improvement.


• Develop and maintain effective SOPs and operational processes.

What We’re Looking For

You’ll ideally have:

• Strong experience managing corporate security / manned guarding operations.


• Proven multi-site operational leadership experience.


• Experience leading large security teams.


• Excellent client-facing and stakeholder management skills


• Strong understanding of KPIs, SLAs, compliance and risk


• The confidence to make decisions and manage incidents under pressure.


• Full UK driving licence and willingness to travel between sites.


• SIA, IOSH, CPP or similar security qualifications are advantageous.

Why Consider It?

This is a genuine opportunity to step into a high-profile corporate security leadership role, with autonomy, responsibility and the opportunity to influence service delivery across a prestigious client portfolio.