Security Operations manager

SCC; Birmingham; Hybrid; GBP 45,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Security Operations Manager, where you will lead a dedicated team to ensure the safety and security of assets and personnel. This pivotal role involves developing and implementing security policies, managing incidents, and fostering a culture of safety across all locations. With a commitment to continuous improvement and professional development, you will have the opportunity to shape the security landscape of a leading IT firm. Enjoy a competitive salary, hybrid working model, and a supportive environment that values diversity and innovation.

Benefits

Flexible benefits scheme

Paid volunteering days

Career development opportunities

Inclusive workplace

Solid basic salary

Company benefits

Qualifications

• Proven experience in security management in a corporate environment.
• Strong organizational skills and ability to implement security policies.

Responsibilities

• Lead a dedicated security team and implement security protocols.
• Oversee incident response and maintain accurate security documentation.

Skills

Security Management

Leadership

Access Control Systems

CCTV Management

Incident Response

Customer Service

Training Development

Communication Skills

Job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role:Security Operations Manager

Location: Birmingham(SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type:Permanent

Salary Package: Competitive salaryplus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours:9.00 am – 5.30 pm Monday – Friday

Interview Process:2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

Ensure the comprehensive protection of the company’s assets,personnel, and operations. This involves leading a dedicated securityteam, fostering a culture of safety, and implementing strategic measuresto prevent and respond to security threats. The role is pivotal inmaintaining a secure environment across all company locations, ensuringcompliance with regulatory standards, and coordinating with externalagencies to handle emergencies effectively. Through proactivemanagement and continuous improvement of security protocols, youwill play a crucial role in safeguarding the company’s interests andsupporting its overall mission.

Key responsibilities:

• Planning and Management:
Implement security policies, protocols, and procedures to ensure the safety and securityof the office premises.
Oversee the planning and management of all security operations, ensuring alignment withorganizational goals.

• Leadership and Supervision:
Line manage Security Team Leaders, providing guidance, support, and performanceevaluations.
Conduct regular meetings with Team Leaders to discuss security updates, addressconcerns, and plan for upcoming tasks.

• Access Control:
Ensure effective monitoring and control of access to the office premises, overseeing theimplementation of access control systems.
Supervise the issuance and management of identification badges for employees andvisitors.

• Surveillance and Monitoring:
Oversee the operation and monitoring of CCTV systems and other surveillanceequipment.
Ensure regular patrols of the office premises are conducted to identify and addresssecurity risks.

• Incident Response:
Lead the response to major security breaches, alarms, or other incidents, coordinatingwith Team Leaders and emergency services.
Oversee the investigation of significant security incidents and ensure comprehensivereporting to senior management.

• Reporting and Documentation:
Maintain accurate records of all security incidents, including detailed incident reports andregular security reports.
Ensure that all security documentation is up-to-date and accessible for seniormanagement to review.

• Training and Development:
Develop and implement training programs for security personnel to enhance their skillsand knowledge.
Ensure continuous professional development of the security team through regulartraining sessions and workshops.

• Budget Management:
Manage the security department's budget, ensuring cost-effective use of resources.Oversee the procurement and maintenance of security equipment and systems.

• Customer Service:
Ensure a high level of customer service is provided by the security team, addressing anysecurity-related queries or concerns from employees and visitors.
Maintain a professional and courteous demeanour at all times, fostering a secure andwelcoming environment

Skills and experience:

• Proven experience in security management, preferably in an office or corporate environment, with proven leadership and supervisory skills, to include experience in developing and implementing security policies, protocols, and procedures.
• In-depth knowledge of access control systems, CCTV, alarm systems, and other securitytechnologies, with the ability to manage and optimize these systems.
• Strong organisational skills, with the ability to and implement security policies and procedures.
• Excellent verbal and written communication abilities, with the capacity to interact effectively with staff, visitors, emergency services, and senior management.
• A professional and approachable demeanour, with a focus on providing exceptional customer service and leading by example.
• Ability to respond quickly and effectively to major security incidents and emergencies,using sound judgment and decision-making, and coordinate the response of the securityteam.
• High level of integrity and reliability, with a commitment to maintaining confidentialityand discretion, and to uphold these standards within the team.
• Ability to obtain and maintain security clearance if required; be able to obtain the Government and/or Police Security levels required in order to meet the operational requirements of therole (no caveats) and as per the requirements stipulated in relevant customer contracts.
• Experience in developing and implementing training programs for security personnel toenhance their skills and knowledge.
• Leadership skills: have a demonstratable ability to motivate, inspire and lead a security team, ensuring high standards are maintained and instilling a culture of continuous improvement and collaborative team working.
• Continuous Improvement: Willingness to stay updated on security trends, technologies, and bestpractices.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC -https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC -https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life