Into-Plane Operations Manager

TN United Kingdom; Birmingham; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player in aviation logistics seeks a dedicated Operations Manager for their Birmingham station. This pivotal role involves overseeing safety, financial performance, and operational efficiency while fostering strong relationships with stakeholders. You will lead a dynamic team, ensuring adherence to service standards and compliance with health and safety regulations. Join a company that values its people and is committed to creating a safe and inclusive work environment. If you have a passion for operational excellence and team leadership, this opportunity is perfect for you.

Qualifications

• Experience in Aviation Operational Management is desired.
• Demonstrable experience in Health, Safety & Environmental Management.

Responsibilities

• Manage all operational activity for the station in line with SLAs.
• Ensure compliance with HSSE requirements at Birmingham Airport.

Skills

Health, Safety & Environmental Management

Business Management

Team Leadership

Communication Skills

Ability to Work Under Pressure

Prioritization Skills

Tools

Microsoft Applications

Job description

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Into-Plane Operations Manager, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

703f9a3b5ee4

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

This role has full responsibility for safety, financial, leadership and operational performance of the Station. The post holder is expected to deliver excellent working relationships with all key stakeholders, customers, airport authorities and third party suppliers. In addition, will lead and manage the performance and development of direct reports including supervisors, operators, allocators and administrators.

Working as part of the wider management team, the post holder will be expected to contribute to and deliver our customer HSE and commercial business plans.

What you will be doing

• Responsibility for the management of all operational activity for the station, in line with SLAs
• To develop, contribute to and agree service delivery standards internally and externally.
• Monitor and report on performance against those standards and to ensure appropriate corrective action is taken to ensure customer requirements are consistently met.
• Ensure accurate and timely reporting of accidents and near-misses as per SMS and business requirements.
• Ensure adherence to SSPs and address/report as appropriate.
• Ensures compliance with Menzies Fuels and SAV's business principles for the management of HSSE at Birmingham Airport.
• Demonstrable experience of Health, Safety & Environmental Management.
• Responsible for regular inspections of all facilities according to SAOM, company and HSSE requirements. This to include regular inspections with the Supervisor and Operators.
• Applies Company HR policies, manages employee relations and responsible for the recruitment of new personnel.
• Manages and assists with the preparation of budgets and the raising and issue of purchase orders to suppliers and contractors.
• Define training needs of employees and contractors involved in the prevention, control, and mitigation of major accident hazards.
• Ensure all personnel employees, contractors and external parties involved in the management of major accident hazards are well informed.
• Provides daily support for the needs of all administrative and operational duties required for the safe and efficient operation of site operations.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

Safety, Security, WellBeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• Working knowledge of general business management.
• Demonstrable experience of Health, Safety & Environmental Management.
• Experience in an Aviation Operational Management position (desired)
• Proven experience in developing and maintaining effective working relationships, with business partners and suppliers.
• Proven extensive experience in team leadership and development.
• Ability to work under pressure and time constraints.
• Ability to prioritise workload in order of urgency and importance.
• Excellent Communication skills written and oral.
• Proficient in all Microsoft applications
• Demonstrable skills and experience of product handling and control
• Demonstrable experience in Health, Safety, Security & Environmental Management

Diversity

MenziesAviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.