Security Officer (SIA) – Customer Service & Access Control

OCS; Bury St Edmunds; À distance; GBP 12 000 - 18 000; Plein temps

Résumé du poste

OCS UK & Ireland is seeking a Security Guard to help maintain a safe and secure environment for visitors and staff while delivering excellent customer service. You'll monitor access, respond to incidents, and uphold confidentiality in daily operations.

Rolling 4-on 4-off shifts, days and nights, with roles requiring SIA licences, BS7858 clearance, and strong communication skills to work both independently and as part of a team.

Qualifications

• Eligibility for BS7858 clearance and SIA-licence holders.
• Proven customer service experience.

Responsabilités

• Demonstrate high level customer service, professional presentation and confidentiality at all times.
• Maintain security by monitoring access/egress to buildings and be ready to respond to incidents.
• Display SIA licence visibly while on duty.
• Maintain records/logs and submit reports as instructed.
• Assist staff, guests and contractors with information or directions in a professional manner.
• Follow all operating procedures and participate in mandatory training.
• Use radios/phones clearly and confidently to communicate.

Connaissances

SIA SG Licence

SIA DS Licence

SIA CCTV Licence

First Aid

Customer Service

IT Basics

Formation

BS7858 Clearance

Outils

Word

Teams

Outlook

Description du poste

OCS UK & Ireland is seeking a Security Guard to help maintain a safe and secure environment for visitors and staff while delivering excellent customer service. You'll monitor access, respond to incidents, and uphold confidentiality in daily operations.

Rolling 4-on 4-off shifts, days and nights, with roles requiring SIA licences, BS7858 clearance, and strong communication skills to work both independently and as part of a team.