Security Officer – Customer‑Focused, Clearable, 4on/4off

Manchester Arndale; West of England; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a Security Officer to maintain a safe, secure environment for visitors and staff while delivering excellent customer service. The role involves a 4 on, 4 off shift pattern (2 days, 2 nights) and requires you to display an SIA licence and pass enhanced national security clearance before starting.

You will greet guests, monitor access, respond to incidents, and keep detailed logs. A first aid qualification and IT literacy are also required; training is provided as

Qualifications

• Must be able to obtain and maintain national security clearance.
• SIA licences required (Security Guard and CCTV where applicable).
• First aid qualification is required.
• Proven customer service experience and strong communication skills.
• Proficient with IT tools including Word, Teams and Outlook.

Responsibilities

• Provide a safe and secure environment for visitors and staff with high customer service standards.
• Demonstrate excellent situational awareness and professional presentation.
• Control access/egress to buildings and field queries calmly and helpfully.
• Follow operating procedures and participate in training and major incidents as required.
• Maintain accurate records and logs and submit reports as instructed.

Skills

National security clearance

SIA Security Guard Licence

SIA CCTV Licence

First aid qualification

Customer service experience

Written and verbal communication

IT software (Word, Teams, Outlook)

Punctual and reliable

Professional appearance

Works well under pressure

Job description

OCS UK & Ireland is seeking a Security Officer to maintain a safe, secure environment for visitors and staff while delivering excellent customer service. The role involves a 4 on, 4 off shift pattern (2 days, 2 nights) and requires you to display an SIA licence and pass enhanced national security clearance before starting.

You will greet guests, monitor access, respond to incidents, and keep detailed logs. A first aid qualification and IT literacy are also required; training is provided as