Security Officer at Anchor Group Services Ltd

Anchor Group Services Ltd; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Auto Enrolment Pension

Uniform provided

Employee Assistance Programme

Training via Anchor Academy

First Aid training at discounted rates

Job summary

Anchor Group Services Ltd is seeking a professional Security Officer to join Balaena Tyne, Newcastle. You will provide a visible security presence, conduct patrols, manage access and respond to incidents, ensuring site procedures are followed. A frontline SIA Licence is required, with the ability to work 6 on/3 off shifts from 6:00 to 18:00.

This is a zero-hour contract paying £13.00 per hour. You will engage with employees, contractors and visitors while maintaining calm, professional conduct

Qualifications

• Frontline SIA Licence required.
• Experience in security operations and patrols.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Professional and calm under pressure.

Responsibilities

• Protecting client property, people and assets through site-specific procedures.
• Managing gatehouse operations and acting as first point of contact for staff, visitors and contractors.
• Signing visitors in/out and maintaining gatehouse records.
• Controlling site access and verifying identifications for authorised personnel and vehicles.
• Conducting regular site patrols and reporting suspicious activity or hazards.
• Reporting irregularities to prevent losses and escalations as required.
• Completing reports with observations and surveillance details.
• Ensuring compliance with legal requirements to maintain site integrity.
• Providing a professional, friendly service to customers and visitors.
• Responding appropriately to customer queries and requests.

Skills

Observational skills

Communication skills

Education

Frontline SIA Licence

Job description

Job Details

• Job Role: Security Officer
• Shift Pattern: 6 on 3 off shift pattern, 6:00-18:00
• Contract Type: Zero hour contract
• Pay: £13.00 per hour
• Location: Balaena Tyne (formerly A\\&P Tyne) - Wagonway Road, Hebburn, Tyne and Wear, England, NE31 1SP
• Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced and professional Security Officer to join our established team at Balaena Tyne in Newcastle. This is an excellent opportunity for an experienced Security Officer who takes pride in maintaining a safe and secure environment while delivering a professional and approachable service. You will act as a visible security presence across the site, engaging with employees, contractors and visitors while ensuring site security procedures are followed at all times. You will be responsible for conducting regular patrols, monitoring activity across the site, managing access and gatehouse operations, responding promptly to incidents and security concerns, and maintaining accurate records in line with site procedures. We are looking for someone with strong observational and communication skills who is confident working both independently and as part of a wider security team. You should be professional, reliable and customer-focused, with the ability to remain calm and make appropriate decisions when responding to incidents. The successful candidate must hold a valid frontline SIA Licence.

Duties

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Managing gatehouse operations and acting as a professional first point of contact for employees, contractors, visitors and delivery drivers
• Signing visitors and contractors in and out of the site and maintaining accurate gatehouse records
• Controlling access and egress to the site, checking identification and ensuring all visitors, contractors and vehicles are appropriately authorised
• Conducting regular security patrols of the site, identifying and reporting any suspicious activity, security risks or potential hazards
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme
• Available Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other Companies May Call This Role

Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety \\& Security Officer, SIA Security Officer, Security Enforcement Officer

Within Commuting Distance Of

Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay