Security Officer

Anchor Group Services; Bicester; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Auto Enrolment Pension

Cycle to Work Scheme

Free Employee Assistance Programme

Hospital Saturday Fund

Recognition awards

Anchor Academy training

Job summary

Anchor Group Services seeks a Security Officer for their CEVA Logistics contract in the UK. You will patrol, monitor access, and deliver high levels of customer service to staff and visitors on a busy logistics site. A valid SIA DS/ SG license and a 5-year history check are required.

The role works 4 on, 4 off days from 07:00 to 19:00, averaging around 42 hours per week. Competitive pay is complemented by Anchor Academy training and an employee benefits package.

Qualifications

• Full 5-year employment history must be checkable.
• Valid frontline SIA licence DS or SG.
• Customer service experience and confidence to handle conflict.
• Flexible to meet job requirements.
• Excellent communication skills both written and verbal.
• Smart appearance and well-groomed.
• Reliable and punctual.
• High level of enthusiasm and passion for security.
• Access to Anchor Academy training courses via Anchor Group Services.
• Cycle to Work Scheme and Auto Enrolment Pension available.

Responsibilities

• Protect the client’s property, people and assets by providing security services in line with AI’s and site procedures.
• Perform regular patrols and monitor site activity to ensure safety and security.
• Control access and deliver a high standard of customer service to employees, visitors and contractors.
• Complete accurate incident and observation reports.
• Escalate incidents promptly to Control Room/Shift Manager/Operations Manager as appropriate.
• Maintain professional conduct and comply with legal requirements at all times.
• Be first line support to customers and visitors, addressing queries and requests.

Skills

Customer service

Communication skills

Reliability

Punctuality

Conflict handling

Job description

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

Working Hours:4 on 4 off shift pattern, days (7:00-19:00) - average 42 hours per week

Pay: £13.86 per hour

Reporting to: Regional Supervisors / Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with CEVA Logistics, a national logistics company based in Upper Heyford.

The site is a busy logistics environment, and you will play a key role in maintaining safety, security, and smooth daily operations. As Security Officer, you will be responsible for conducting regular patrols, controlling access, monitoring site activity, and delivering a high standard of customer service to employees, visitors, and contractors. This is an excellent opportunity to join a professional and supportive team, helping to create a safe, secure, and welcoming environment across the site.

T he successful candidate must have a valid SIA Door Supervisor (DS) or Security Guarding (SG) Licence as a minimum.

Are you a reliable and professional individual with strong communication skills and a proactive approach to security? If so, we would love to hear from you.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  


• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  


• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  


• Completing reports by recording observations, information, occurrences, and surveillance activities
  


• Maintaining organisation's stability and reputation by complying with legal requirements
  


• Contributing to team effort by accomplishing related results as needed
  


• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
  


• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  


• Maintaining professional conduct at all times
  

Requirements

• Full 5-year employment checkable history
  


• Valid frontline SIA licence DS or SG
  


• Customer Service experience and confidence to handle conflict in a correct manner
  


• Flexible to meet the job requirements
  


• Excellent communication skills both written and verbal
  


• Smart appearance and be well-groomed
  


• Reliable and punctual
  


• High level of enthusiasm and passion
  


• Ability to work in a fast-moving environment
  


• Must be flexible and able to assist in covering holidays and sickness leave.
  


• Access to a range of nationallyrecognised courses to help further your career, via the Anchor Academy


• Access to SIA and First Aid trainingat discounted rates, with financial support available


• Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment)


• Stream - access to pay as you earn it


• Cycle to Work Scheme Available


• Full uniform provided


• Free Employee Assistance Programme24/7 including access to counselling


• Hospital Saturday Fund


• Reward and Recognition awards

Other companiesmay call this role: Security Officer, Security Guard, Security Personnel,Protection Officer, Loss Prevention Officer, Security Specialist, SafetyOfficer, Security Coordinator, Security Analyst, Asset Protection Officer,Security Operations Officer, Security Risk Officer, Facilities SecurityOfficer, Protection Officer, Workplace Safety & Security Officer, SIASecurity Officer, Security Enforcement Officer

Within commutingdistance of:Bicester, Kidlington, Banbury, Oxford, Witney, Brize Norton, Abingdon, Aylesbury, Bletchley, Milton Keynes, Watlington, Benson, Wantage, Leighton Buzzard, Stratford‑upon‑Avon

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.