Multi-Site Security Officer

Anchor Group Services; Liverpool City Region; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Anchor Academy training

SIA & First Aid discounts

Auto Enrolment Pension

Pay-as-you-earn (Stream)

Cycle to Work

Uniform provided

Employee Assistance Programme

Hospital Saturday Fund

Rewards & Recognition

Job summary

Anchor Group Services is recruiting a Multi-Site Security Officer for our Birkenhead site at Cammell Laird, Campbeltown Road. You will monitor access, patrol, and ensure vessel safety while delivering high standards of customer service to visitors.

The role requires a valid SIA frontline licence (DS or SG), a flexible approach to cover multiple sites, and a professional, reliable, and courteous attitude. Zero-hour contract with a £12.71 hourly rate.

Qualifications

• Full 5-year employment checkable history.
• Valid frontline SIA licence DS or SG.
• Customer Service experience and confidence to handle conflict in a correct manner.
• Flexible to meet the job requirements.
• Excellent communication skills both written and verbal.
• Smart appearance and be well-groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Ability to work in a fast-moving environment.

Responsibilities

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Skills

Customer service

Communication skills

Flexibility

Job description

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role:

Multi‑Site Security Officer

Working Hours:

Zero Hour Contract

Pay:

£12.71 per hour

Location:

Cammell Laird, Campbeltown Road, Birkenhead, Merseyside, CH41 9BP

Reporting to:

Contract Manager

Overview:

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team at Cammell Laird in Birkenhead. Due to an incoming vessel arriving on site, we are recruiting a team of Multi‑Site Security Officers to support our security operations by monitoring access, conducting regular patrols, and ensuring the vessel remains safe and secure at all times. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. You will need to be flexible and ready to provide cover for various sites as needed, having the initiative to adapt to new sites and their individual requirements. The successful candidate must have a valid SIA Licence as a minimum.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other companies may call this role: Multi-Site Officer, Gate Security Guard, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Liverpool, Birkenhead, Chester, Ellesmere Port, Wallasey, Bebington, Widnes, Runcorn, Prescot, Kirkby, Maghull, Crosby, Warrington, St Helens, Wirral

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.