Security Officer

Anchor Group Services; Manchester; On-site; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Free on-site parking

Uniform provided

Employee Assistance Programme 24/7

Anchor Academy training

Discounted SIA training

Discounted First Aid training

Auto Enrolment Pension

Cycle to Work Scheme

Job summary

Anchor Group Services is seeking an experienced Security Officer for Harpurhey Shopping Centre in Manchester. You will conduct regular patrols, respond to incidents, and liaise with site management to maintain a safe environment for visitors and staff.

The role requires a valid SIA Door Supervisor licence, with CCTV licence preferred. 54 hours per week, Tuesday–Sunday, with a competitive hourly rate and the Anchor Academy training available to support career development.

Qualifications

• SIA Door Supervisor Licence is essential.
• Preferred CCTV SIA Licence.
• Full 5-year employment history.
• Customer service experience and ability to handle conflict.
• Flexible to meet job requirements.
• Excellent written and verbal communication skills.
• Smart appearance and well-groomed.
• Reliable and punctual.
• Access to Anchor Academy training courses.
• Access to SIA and First Aid training at discounted rates.
• Auto Enrolment pension when eligible.
• Cycle to Work Scheme.
• Free uniform provided.
• Free Employee Assistance Programme 24/7 including counselling.

Responsibilities

• Protecting client property, people and assets by providing security services per site procedures.
• Prevent losses by reporting irregularities and informing offenders of policy.
• Escalate incidents promptly to Control Room/Shift Manager as needed.
• Operate and monitor site CCTV equipment.
• Complete reports by recording observations and surveillance activities.
• Maintain site security standards and comply with legal requirements.
• Provide first-line support to customers and visitors with professional service.
• Understand customer needs and respond to queries appropriately.
• Maintain professional conduct at all times.

Skills

SIA Door Supervisor Licence

Customer service

Excellent communication

Flexibility

Conflict resolution

Job description

Manchester, United Kingdom | Posted on 04/09/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

WorkingHours: Tuesday-Sunday, 54 hours per week, shift pattern as per site rota

Pay: £13.21 per hour

Location:Harpurhey Shopping Centre, Manchester, M9 5UQ

Reportingto: Operations Manager

Overview

An excitingopportunity has arisen at Anchor Group Services, for an experienced SecurityOfficer to join our established security team based at Harpurhey Shopping Centre in Manchester.

As aSecurity Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

Thesuccessful candidate must have a valid SIA Door Supervisor (DS) Licence as a minimum, with a CCTV licence preferred.

Dutiesinclude:

• Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
• Operatingand monitoring site CCTV equipment
• Completingreports by recording observations, information, occurrences, and surveillanceactivities
• Maintainingorganisation's stability and reputation by complying with legal requirements
• Contributingto team effort by accomplishing related results as needed
• Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
• Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
• Maintainingprofessional conduct at all times
  

Requirements

• Essential: SIA Door Supervisor (DS) Licence
  
• Preferred: CCTV SIA Licence
  
• Full 5-year employment checkable history
  
• Customer service experience and confidence to handleconflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
  
• Access to SIA andFirst Aid training at discounted rates, with financial support available
  
• Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
  
• Stream -access to pay as you earn it
  
• Cycle to WorkScheme Available
  
• Full uniformprovided
  
• Free EmployeeAssistance Programme 24/7 including access to counselling
  
• HospitalSaturday Fund
  
• Reward andRecognition awards
  
• Free on-site parking
  

Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer

Within commuting distance of: Altrincham, Sale, Stretford, Salford, Urmston, Eccles, Monton, Worsley, Swinton, Walkden, Prestwich, Whitefield, Radcliffe, Bury, Bolton, Farnworth, Little Lever, Horwich, Leigh, Atherton, Tyldesley, Stockport, Cheadle, Gatley, Heald Green, Wilmslow, Hazel Grove, Bramhall, Marple, Hyde, Denton, Droylsden, Ashton-under-Lyne, Stalybridge, Mossley and Rochdale

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.