Security Officer

Anchor Group Services; Kegworth; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Full uniform provided

Discounted SIA training

Auto Enrolment Pension

Cycle to Work scheme

Employee Assistance Programme 24/7

Hospital Saturday Fund

Recognition awards

Job summary

Anchor Group Services is recruiting a Security Officer for the CEVA Logistics contract in Derby/near Kegworth. The role is on-site, 40 hours per week, Monday to Friday 10:00-18:00, paying £13.74 per hour.

You will patrol, control access, monitor activity and deliver professional customer service to staff, visitors and contractors. The successful candidate must hold a valid SIA DS/SG licence and demonstrate reliability, strong communication skills and a proactive approach to security in a

Qualifications

• Valid frontline SIA licence (DS or SG) required.
• 5-year employment history.
• Customer service experience and ability to handle conflicts professionally.
• Flexible and reliable with excellent communication.

Responsibilities

• Protect property, people and assets as per AI's and site procedures.
• Prevent losses by reporting irregularities and enforcing policy.
• Escalate incidents to Control Room/Shift Manager as needed.
• Complete incident reports with observations and surveillance records.
• Maintain compliance with legal requirements and uphold the client’s reputation.
• Act as first-line contact for customers and visitors, delivering a professional service.
• Gatehouse duties.

Skills

Customer service

Communication

Conflict management

Education

SIA frontline licence (DS/SG)

Job description

Job Role: Security Officer

Working Hours: Monday to Friday, 10:00-18:00 - 40 hours per week

Pay: £13.74 per hour

Location: Ceva Logistics (EMG - Amazon XL) - Unit 11, Wilders Way, Kegworth, Derby, DE74 2BB

Reporting to: Regional Supervisor & Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with CEVA Logistics, based in Derby.

The site is a busy logistics environment, and you will play a key role in maintaining safety, security, and smooth daily operations. As Security Officer, you will be responsible for conducting regular patrols, controlling access, monitoring site activity, and delivering a high standard of customer service to employees, visitors, and contractors. This is an excellent opportunity to join a professional and supportive team, helping to create a safe, secure, and welcoming environment across the site.

The successful candidate must have a valid SIA Door Supervisor (DS) or Security Guarding (SG) Licence as a minimum.

Are you a reliable and professional individual with strong communication skills and a proactive approach to security? If so, we would love to hear from you.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times.
• Gatehouse duties

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What’s Next?

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Nottingham, Derby, Doncaster, Burton, Leicester