Security Officer

Anchor Group Services; Hemel Hempstead; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Free on-site parking

Uniform provided

Employee Assistance Programme 24/7

Cycle to Work Scheme

Auto Enrolment Pension

Job summary

Anchor Group Services in Gloucester is seeking a Security Officer to join our established security team. You will conduct patrols, monitor activity, and respond to incidents to maintain a safe environment for visitors and staff.

The role requires an SIA Door Supervisor licence (CCTV licence preferred), a full 5-year employment history, and flexibility to work days, evenings, nights and weekends. This is a hands-on post with a strong emphasis on professional conduct and customer service.

Qualifications

• SIA Door Supervisor licence is required.
• CCTV licence is preferred.
• Full 5-year employment history.
• Excellent communication and customer service.
• Able to work varied shifts including days, evenings, nights and weekends.

Responsibilities

• Conduct regular patrols and monitor activity to maintain site security.
• Respond promptly to incidents and liaise with public and management.
• Maintain accurate records in line with operational procedures.
• Operate and monitor CCTV equipment when required.
• Provide professional customer service to visitors and staff.
• Ensure compliance with site AI's and procedures.

Skills

SIA Door Supervisor

CCTV Licence

Customer service

Communication skills

Flexible to meet requirements

Reliable and punctual

Job description

Gloucester, United Kingdom | Posted on 23/10/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

WorkingHours: 4 on 4 off shift pattern, 12 hour shifts - average 42 hours per week

Pay: £14.45 per hour

Reportingto: Operations Manager

Overview

An excitingopportunity has arisen at Anchor Group Services, for an experienced SecurityOfficer to join our established security team based at Gloucester Quays

As aSecurity Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

Thesuccessful candidate must have a valid SIA Door Supervisor (DS) Licence as a minimum, with a CCTV licence preferred. Flexibility is essential, as the role involves working varied shifts including days, evenings, nights and weekends. This is a physically active role requiring regular patrols, a visible presence across the site, and the ability to respond promptly to incidents as they arise.

Dutiesinclude:

• Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
• Operatingand monitoring site CCTV equipment
• Completingreports by recording observations, information, occurrences, and surveillanceactivities
• Maintainingorganisation's stability and reputation by complying with legal requirements
• Contributingto team effort by accomplishing related results as needed
• Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
• Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
• Maintainingprofessional conduct at all times
  

Requirements

• Essential: SIA Door Supervisor (DS) Licence
  
• Preferred: CCTV SIA Licence
  
• Full 5-year employment checkable history
  
• Customer service experience and confidence to handleconflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Able to meet the physical demands of the role, including regular patrols, extensive walking and prolonged periods of standing.
  
• Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
  
• Access to SIA andFirst Aid training at discounted rates, with financial support available
  
• Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
  
• Stream -access to pay as you earn it
  
• Cycle to WorkScheme Available
  
• Full uniformprovided
  
• Free EmployeeAssistance Programme 24/7 including access to counselling
  
• HospitalSaturday Fund
  
• Reward andRecognition awards
  
• Free on-site parking
  

Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer

Within commuting distance of: Gloucester,Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.