Security Officer

Anchor Group Services; Gloucester; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Anchor Academy access

SIA and First Aid training discounts

Auto Enrolment Pension

Cycle to Work Scheme

Uniform provided

Employee Assistance Programme (24/7)

Hospital Saturday Fund

Reward and Recognition awards

Free on-site parking

Job summary

Anchor Group Services in Gloucester is seeking an experienced Security Officer to join our security team at Gloucester Quays. The role involves patrolling, incident response, and maintaining a safe environment for visitors and staff.

A valid SIA Door Supervisor licence is essential, CCTV licence preferred, and flexibility across shifts is required. We offer access to Anchor Academy training, employee benefits, and a range of on-site support services.

Qualifications

• SIA Door Supervisor Licence is essential.
• Customer service experience and conflict handling ability.
• Flexible to meet job requirements.
• Clear written and spoken communication skills.
• Attention to detail and professional conduct.

Responsibilities

• Conduct regular patrols and monitor activity to maintain a safe environment.
• Respond promptly to incidents and liaise with public and site management.
• Maintain accurate records in line with procedures.
• Operate and monitor CCTV systems.
• Provide a professional and friendly service to visitors and staff.
• Follow Assignment Instructions and site-specific procedures.

Skills

Communication skills

Customer service

Flexibility

Education

SIA Door Supervisor Licence

CCTV Licence (preferred)

Job description

Gloucester, United Kingdom | Posted on 03/11/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

WorkingHours: 4 on 4 off shift pattern, 12 hour shifts - average 42 hours per week

Pay: £14.45 per hour

Reportingto: Operations Manager

Overview

An excitingopportunity has arisen at Anchor Group Services, for an experienced SecurityOfficer to join our established security team based at Gloucester Quays

As aSecurity Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

Thesuccessful candidate must have a valid SIA Door Supervisor (DS) Licence as a minimum, with a CCTV licence preferred. Flexibility is essential, as the role involves working varied shifts including days, evenings, nights and weekends. This is a physically active role requiring regular patrols, a visible presence across the site, and the ability to respond promptly to incidents as they arise.

Dutiesinclude:

• Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
• Operatingand monitoring site CCTV equipment
• Completingreports by recording observations, information, occurrences, and surveillanceactivities
• Maintainingorganisation's stability and reputation by complying with legal requirements
• Contributingto team effort by accomplishing related results as needed
• Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
• Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
• Maintainingprofessional conduct at all times
  

Requirements

• Essential: SIA Door Supervisor (DS) Licence
  
• Preferred: CCTV SIA Licence
  
• Full 5-year employment checkable history
  
• Customer service experience and confidence to handleconflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Able to meet the physical demands of the role, including regular patrols, extensive walking and prolonged periods of standing.
  
• Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
  
• Access to SIA andFirst Aid training at discounted rates, with financial support available
  
• Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
  
• Stream -access to pay as you earn it
  
• Cycle to WorkScheme Available
  
• Full uniformprovided
  
• Free EmployeeAssistance Programme 24/7 including access to counselling
  
• HospitalSaturday Fund
  
• Reward andRecognition awards
  
• Free on-site parking
  

Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer

Within commuting distance of: Gloucester,Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangots