Security Officer — 4x4 Shifts | CCTV Preferred | Gloucester

Anchor Group Services; Gloucester; On-site; GBP 16,000 - 23,000; Full time

Job summary

Anchor Group Services is seeking an experienced Security Officer for its Gloucester Quays site. The role involves patrolling, monitoring activity, responding to incidents and liaising with management to maintain a safe environment for staff and visitors.

The ideal candidate will hold a valid SIA Door Supervisor licence with CCTV licence preferred, enjoy working a 4 on 4 off 12-hour shift pattern averaging about 42 hours weekly, and demonstrate excellent communication and conflict-resolution

Qualifications

• Essential: SIA Door Supervisor (DS) Licence.
• Preferred: CCTV SIA Licence.
• Full 5-year employment checkable history.
• Customer service experience and confidence to handle conflict in a correct manner.
• Flexible to meet the job requirements.
• Excellent communication skills both written and verbal.

Responsibilities

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures.
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Operating and monitoring site CCTV equipment.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining organisation's stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action.
• Maintaining professional conduct at all times.

Skills

Customer service

Conflict handling

Communication skills

Tools

CCTV Licence

Job description

Anchor Group Services is seeking an experienced Security Officer for its Gloucester Quays site. The role involves patrolling, monitoring activity, responding to incidents and liaising with management to maintain a safe environment for staff and visitors.

The ideal candidate will hold a valid SIA Door Supervisor licence with CCTV licence preferred, enjoy working a 4 on 4 off 12-hour shift pattern averaging about 42 hours weekly, and demonstrate excellent communication and conflict-resolution