Security Officer

COMO Metropolitan London; City of Westminster; On-site; GBP 33,207 - 42,000; Full time

Benefits offered by this job

Competitive salary + service charge

Employee hotel rates

Free meals on duty

Discounts on Nobu London

28 paid holidays per year

Pension / Nest auto-enrolment

Job summary

COMO Metropolitan London is seeking a Duty Security Officer to oversee the security of the hotel and grounds, protecting guests and assets. You will manage access controls, CCTV operations and incident reporting with a professional interface for staff and visitors.

The role requires a current SIA license, First Aid certification, and strong English communication. A competitive salary and benefits accompany this position.

Qualifications

• Proactive in approach with ability to learn quickly.
• Clear spoken and written English; professional interface with guests.
• Must hold a valid SIA License and First Aid certification.
• Experience with CCTV systems and access control is preferred.

Responsibilities

• Report issues to line Manager promptly and respond to alarms.
• Protect hotel guests, staff and assets; secure access to premises.
• Operate CCTV and perform daily checks with engineers as needed.
• Investigate incidents, gather evidence and prepare reports.
• Coordinate with police or fire authorities when required.

Skills

SIA License

First Aid

English speaking

Excel

Tools

Microsoft Office

Job description

COMO Hotels and Resorts are an award-winning, family-owned group of 20 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping back to the non-essential elements of a traditional hotel. The result is an urban retreat that is cool, accessible and sophisticated. COMO Metropolitan London is a 144 bedroom property with 19 private residences situated in the Heart of Mayfair.

Role

Within the role of Duty Security Officer, you are responsible for the effective management of all aspects of the physical security of the hotel and the grounds, as well as the protection of the hotel and its assets. The Duty Security Officer will be responsible for the protection and safety of team members, guests and visitors.

Tasks / Responsibilities

• Responsible for reporting any issues encountered to the line Manager in a timely manner
• Respond to alarms and emergencies
• Provide a professional interface with the public, ensuring that the necessary protections are in place for the restaurants/bars and that the hotel's core business is properly and appropriately secured against threats
• Act as a reporting body within the hotel, providing the confidence that all matters likely to affect the hotel and its assets will be reported in time for necessary action
• Support and assist Management in the smooth running of the hotel, highlighting areas of concern, displaying an integral but independent supporting role to Senior Management
• Be familiar with the in-house CCTV system and ensure that you carry out proactive surveillance where necessary
• Maintain and check CCTV equipment daily, including all cameras, liaising with CCTV engineers as necessary, to ensure the system’s coverage is fully functional 24 hours a day
• Report and investigate incidents, crime, vehicle accidents of note in the workplace. This will require report writing, and you will be expected to investigate and gather evidence in support of your submissions
• In the absence of the Security Manager, to liaise with police, fire authority or other such bodies, should the requirement arise. This should not preclude the overall responsibilities of the Duty Security Officer.
• Ensure that access is securely controlled to the hotel.
• Conduct random searches of staff bags
• All contractors and visitors will be closely monitored, and the issue of contractor worker passes and identification will be integral to ensuring a safe and secure environment
• Deal with all property found in the hotel, maintaining and administering the Property Found Register
• Have a thorough working knowledge of, and comply with the company’s procedures
• Ensure that the fire alarm system is tested, maintained and fully operational, responding to all activations
• Undertake regular training including that of first aid
• Undertake regular patrols that cover the entire Hotel and Apartments
• Participate in department meetings to be adequately updated on the latest

Essential Attributes

• A good understanding of fire alarm systems
• Proactive in approach with self-driven attitude
• Good spoken and written English
• Must be able to undertake training and learn new things in a short period of time
• Must hold a valid SIA License
• Be First Aid certified
• Microsoft Office knowledge, especially using Excel

Desirable Attributes

• Hold a full UK driving license
• Previous experience working in Security, in hotels
• Possess a Health & Safety at Work Level 2 certificate or higher
• Fire Warden

What we will offer you:

• Competitive salary £33,207.00+ Service Charge
• Employee rates for all COMO Hotels and Resorts properties worldwide
• 3 complimentary nights stay in any COMO Hotel or Resort Worldwide
• Employee discounts on Nobu London
• Career development opportunities
• A lucrative bonus for introducing someone to any COMO property
• An exciting calendar of wellness and engagement activities
• Access to free financial advice and
• Access to an Employee assistance programme; offering support and advice
• Free meals on duty
• Free Uniform & laundry service
• 28 paid holidays per year, increasing with service
• NEST Auto-enrolmentPension
• Company Sick Pay