Security Officer

Kingdom Services Group Ltd; Bury St Edmunds; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Earn Early wages

Weekly recognition

CARE Platform benefits

Career progression opportunities

Referral bonus scheme

Social value days

Training and development

Award-winning team

Job summary

Kingdom Group is seeking a Retail Support Security Officer to provide a visible security presence across Tesco stores in the Bury St Edmunds area. You will travel between stores, ensure safety, and deliver excellent customer service while supporting colleagues.

The role requires valid SIA licences, own transport, and flexibility for various shifts including evenings and weekends. This is a full-time position with a flexi contract and covers several locations in the region.

Qualifications

• Valid SIA Security Licence is required.
• SIA Door Supervisor Licence is required.
• Own vehicle/transport is essential.
• Full 5-year checkable employment history preferred.

Responsibilities

• Patrolling stores to ensure the safety of customers, colleagues and premises.
• Acting as a visible deterrent to theft, loss and anti-social behaviour.
• Monitoring store activity and responding to incidents as needed.
• Supporting store colleagues to maintain a safe retail environment.
• Completing accurate incident reports and documentation.
• Handling challenging situations calmly and professionally.
• Delivering excellent customer service and assisting customers as required.
• Covering multiple Tesco locations to provide relief and operational support.

Skills

SIA Licence

SIA Door Supervisor Licence

Own transport

Job description

Retail Support Security Officer

Location: Bury St Edmunds (covering Bury St Edmunds, Newmarket, Ely, Haverhill, Sudbury and Thetford)

Pay: £13.72 per hour

Hours: 36+ hours per week (Flexi Contract)

Shifts: 06:00–15:00 / 15:00–00:00

Requirements: Valid SIA Security Licence, SIA Door Supervisor Licence and own vehicle essential

About The Role

Kingdom Group, a trusted partner to Tesco, is looking for professional, customer-focused, and flexible Retail Support Security Officers to join our growing team.

This is a varied and rewarding role supporting multiple Tesco stores across the Bury St Edmunds area. You will provide a strong and visible security presence, helping to create a safe, secure, and welcoming environment for customers and colleagues whilst delivering excellent levels of customer service.

This position is ideal for individuals who are adaptable, proactive, and comfortable travelling between locations to provide operational support and cover where required.

Key Responsibilities

• Patrolling stores to ensure the safety of customers, colleagues, and premises.
• Acting as a visible deterrent to theft, loss, and anti-social behaviour.
• Monitoring store activity and responding appropriately to incidents.
• Supporting store colleagues in maintaining a safe retail environment.
• Completing accurate incident reports and documentation.
• Handling challenging situations calmly, confidently, and professionally.
• Delivering excellent customer service and assisting customers where required.
• Working across multiple Tesco locations to provide relief cover and operational support.

Store Coverage Area

Successful Candidates Will Be Required To Support Stores Across

• Bury St Edmunds
• Newmarket
• Ely
• Haverhill
• Sudbury
• Thetford

Applicants must be flexible regarding working locations and able to travel between stores as required.

What We're Looking For

• Valid SIA Security Licence.
• Valid SIA Door Supervisor Licence.
• Full 5-year checkable work history.
• Strong communication and customer service skills.
• Professional, confident, and reliable approach.
• Good attention to detail and sound judgement.
• Ability to remain calm under pressure.
• Previous retail security experience desirable but not essential.
• Flexibility to work a variety of shifts, including evenings and weekends.
• Own transport is essential.

Why Join Kingdom?

• Earn Early – access your earned wages before payday.
• Weekly Recognition – colleague rewards and recognition programmes.
• Colleague CARE Platform – wellbeing support, discounts, and lifestyle benefits.
• Career Progression Opportunities.
• Referral Bonus Scheme.
• Paid Social Value Days.
• Ongoing training and development opportunities.
• Supportive and award-winning team environment.

Additional Information

• Full five-year checkable employment history required.
• Successful applicants will be subject to screening and vetting procedures.
• Employment contract issued separately by the employing entity.