Retail Security Officer

Kingdom Services Group; Great Dunmow; On-site; GBP 7,000 - 7,600; Part time

Job summary

Kingdom Group, a trusted partner to Tesco, is seeking a professional Retail Security Officer to join the team at Tesco Great Dunmow. This role focuses on safeguarding customers, colleagues, and store assets while delivering friendly, attentive service.

You will conduct regular store patrols, deter theft, monitor incidents and CCTV, complete accurate reports, and support fellow staff as needed, maintaining a calm, professional presence at all times.

Qualifications

• Valid SIA Licence required.
• Full 5-year checkable work history.
• Strong communication and customer service skills.
• Professional, reliable and confident approach.
• Ability to remain calm under pressure.

Responsibilities

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain records of incidents
• Monitor CCTV systems where authorised
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed

Skills

Strong communication

Customer service

Job description

Retail Security Officer - Tesco Partnership

Location: Tesco Great Dunmow, CM6 1SF
Pay: £13.72 per hour
Hours: 10 hours per week
Shift: Tuesday, 09:00 - 19:00
Requirement: Valid SIA Licence required

About the Role

Kingdom Group, a trusted partner to Tesco, is seeking a professional and reliable Retail Security Officer to join the team at Tesco Great Dunmow.

This role is ideal for someone who enjoys working in a customer-facing environment while maintaining a safe and secure shopping experience. You will help protect customers, colleagues, and store assets while delivering excellent customer service and acting as a visible security presence within the store.

Key Responsibilities

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain records of incidents
• Monitor CCTV systems where authorised
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed

What We’re Looking For

• Valid SIA Licence
• Full 5-year checkable work history
• Strong communication and customer service skills
• Professional, reliable, and confident approach
• Good attention to detail and sound judgement
• Ability to remain calm under pressure
• Previous security experience desirable but not essential
• Strong commitment to safety and customer service

Why Join Kingdom?

• Earn Early - access your wages when you need them
• Weekly Recognition - colleague rewards and appreciation
• Colleague CARE Platform - wellbeing support, discounts, and perks
• Career Progression - clear development opportunities
• Referral Bonus Scheme - earn rewards for recommending others
• Paid Social Value Days - support your local community
• Award-Winning Team - work within a supportive and professional environment

Additional Information

• Full five-year employment history will be required
• Contract of employment provided directly by Kingdom
• Pay is provided monthly
• Permanent position
• Ongoing training and progression opportunities available