Security Officer (18601D)

Kingdom Services Group Ltd; West Stow; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Earned wage access

Weekly rewards

Wellbeing discounts

Career progression

Referral bonus

Social value days

Training opportunities

Supportive team

Job summary

Kingdom Group is seeking a professional Retail Support Security Officer to provide a strong security presence across Tesco stores in the Bury St Edmunds area and surrounding towns. The role emphasizes customer service while ensuring safety and security for customers and staff.

Applicants must hold valid SIA Licences, own transport, and be flexible to travel between locations and shifts including evenings and weekends.

Qualifications

• Valid SIA Security Licence and SIA Door Supervisor Licence.
• Full 5-year checkable work history.
• Strong communication and customer service skills.
• Own transport is essential.
• Flexibility to work evenings and weekends.

Responsibilities

• Patrol stores to ensure safety of customers, colleagues and premises.
• Act as a visible deterrent to theft and anti-social behaviour.
• Monitor store activity and respond to incidents.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Handle difficult situations calmly and professionally.
• Deliver excellent customer service and assist customers.
• Provide relief cover and operational support across multiple Tesco locations.

Skills

SIA Licence

Door Supervisor Licence

Customer service

Communication

Own transport

5-year history

Job description

Retail Support Security Officer

Location: Bury St Edmunds (covering Bury St Edmunds, Newmarket, Ely, Haverhill, Sudbury and Thetford)
Pay: £13.72 per hour
Hours: 36+ hours per week
Shifts: 06:00–15:00 / 15:00–00:00
Requirements: Valid SIA Security Licence, SIA Door Supervisor Licence and own vehicle essential

About the Role

Kingdom Group, a trusted partner to Tesco, is looking for professional, customer-focused, and flexible Retail Support Security Officers to join our growing team.

This is a varied and rewarding role supporting multiple Tesco stores across the Bury St Edmunds area. You will provide a strong and visible security presence, helping to create a safe, secure, and welcoming environment for customers and colleagues whilst delivering excellent levels of customer service.

This position is ideal for individuals who are adaptable, proactive, and comfortable travelling between locations to provide operational support and cover where required.

Key Responsibilities

• Patrolling stores to ensure the safety of customers, colleagues, and premises.
• Acting as a visible deterrent to theft, loss, and anti-social behaviour.
• Monitoring store activity and responding appropriately to incidents.
• Supporting store colleagues in maintaining a safe retail environment.
• Completing accurate incident reports and documentation.
• Handling challenging situations calmly, confidently, and professionally.
• Delivering excellent customer service and assisting customers where required.
• Working across multiple Tesco locations to provide relief cover and operational support.

Store Coverage Area

Successful candidates will be required to support stores across:

• Bury St Edmunds
• Newmarket
• Ely
• Haverhill
• Sudbury
• Thetford

Applicants must be flexible regarding working locations and able to travel between stores as required.

What We're Looking For

• Valid SIA Security Licence.
• Valid SIA Door Supervisor Licence.
• Full 5-year checkable work history.
• Strong communication and customer service skills.
• Professional, confident, and reliable approach.
• Good attention to detail and sound judgement.
• Ability to remain calm under pressure.
• Previous retail security experience desirable but not essential.
• Flexibility to work a variety of shifts, including evenings and weekends.
• Own transport is essential.

Why Join Kingdom?

• Earn Early – access your earned wages before payday.
• Weekly Recognition – colleague rewards and recognition programmes.
• Colleague CARE Platform – wellbeing support, discounts, and lifestyle benefits.
• Career Progression Opportunities.
• Referral Bonus Scheme.
• Paid Social Value Days.
• Ongoing training and development opportunities.
• Supportive and award-winning team environment.

Additional Information

• Full five-year checkable employment history required.
• Successful applicants will be subject to screening and vetting procedures.
• Employment contract issued separately by the employing entity.