Retail Security Support Officer

Kingdom Services Group Ltd; Kettering; On-site; GBP 16,000 - 22,000; Part time

Job summary

Kingdom Group, working in partnership with Tesco, is seeking a professional Security Flexi Relief Officer to join our team based at Tesco Kettering. The role provides security support across multiple Tesco stores in the Northampton, Corby, Wellingborough, Rushden and Kettering areas.

This is a permanent position with an average 0 to 48 hours per week. Flexibility to cover holidays, sickness, and client requirements is essential across the region.

Qualifications

• Valid SIA Security Licence.
• Own transport and full driving licence essential.
• Full 5-year checkable employment history.
• Excellent communication and customer service skills.
• Professional, reliable and confident manner.
• Ability to remain calm under pressure.
• Good attention to detail.
• Previous retail security experience is desirable but not essential.
• Flexibility to work across multiple locations and all shift patterns, including evenings and weekends.

Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.
• Travel between sites as required to provide relief cover.

Skills

Excellent communication

Customer service

Professional demeanor

Calm under pressure

Attention to detail

Job description

Location: Tesco Kettering, NN15 6XB (covering Northampton, Corby, Wellingborough, Rushden and Kettering areas)

Pay: £13.72 per hour

Position: Permanent

Hours: Average 0 to 48 hours per week, working 5 days out of 7 on a flexible rota, Monday to Sunday

Shifts: 8-hour shifts on a rotating basis of 07:00 to 15:00, 15:00 to 23:00 and 16:00 to 00:00

Requirements: Valid SIA Security Licence and own transport essential

Kingdom Group, working in partnership with Tesco, is looking for a professional, customer-focused Security Flexi Relief Officer to join our team based at Tesco Kettering. This role will provide security support across multiple Tesco stores within the Northampton, Corby, Wellingborough, Rushden and Kettering areas.

This is a permanent position offering an average of 0 to 48 hours per week. As a relief officer, flexibility is essential to cover holidays, sickness, absences and additional client requirements across the region.

Key Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.
• Travel between sites as required to provide relief cover.

What We're Looking For

• Valid SIA Security Licence.
• Own transport and full driving licence essential.
• Full 5-year checkable employment history.
• Excellent communication and customer service skills.
• Professional, reliable and confident manner.
• Ability to remain calm under pressure.
• Good attention to detail.
• Previous retail security experience is desirable but not essential.
• Flexibility to work across multiple locations and all shift patterns, including evenings and weekends.

Why Join Kingdom?

• Earn Early Scheme.
• Weekly colleague recognition programmes.
• Colleague CARE wellbeing platform.
• Career progression opportunities.
• Referral bonus scheme.
• Paid Social Value Days.
• Ongoing training and development.
• Supportive and award-winning team environment.