Retail Security Officer

Kingdom Services Group; Dereham; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Earn Early wage access

Weekly colleague recognition

Colleague CARE platform

Job summary

Kingdom Group, a trusted partner to Tesco, is seeking a professional Retail Security Officer for Tesco Dereham. You will be responsible for maintaining a safe shopping environment, patrolling the store, and acting as a visible security presence while delivering excellent customer service.

The role requires a valid SIA licence, own transport, and a full driving licence, with flexibility to cover shifts and travel between nearby Tesco locations as needed.

Qualifications

• Valid SIA Licence
• Full 5-year checkable work history
• Own vehicle and full driving licence essential
• Ability to travel between stores and work in all weather conditions

Responsibilities

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain records of incidents
• Monitor CCTV systems where authorised
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed
• Protect customers, colleagues, and company assets
• Travel to surrounding stores when operational requirements demand additional support

Skills

Communication

Customer service

SIA Licence

Driving licence

Own transport

Education

5-year work history (full history)

Job description

Retail Security Officer - Tesco Partnership

Location: Tesco Dereham, NW19 1WB
Pay: £13.47 per hour
Hours: 36 Hours Per Week
Shift Pattern: Monday - Sunday
Shift Times: 07:00 - 15:00 / 15:00 - 07:00
Requirement: Valid SIA Licence and Own Transport Required

About the Role

Kingdom Group, a trusted partner to Tesco, is seeking a professional and reliable Retail Security Officer to join our team at Tesco Dereham.

This role is ideal for someone who enjoys working in a customer-facing environment while maintaining a safe and secure shopping experience. You will help protect customers, colleagues, and store assets while delivering excellent customer service and acting as a visible security presence within the store.

The successful candidate must be flexible and willing to cover various shifts at the store, holiday cover, and provide support across surrounding Tesco locations when required.

Key Responsibilities

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain records of incidents
• Monitor CCTV systems where authorised
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed
• Protect customers, colleagues, and company assets
• Travel to surrounding stores when operational requirements demand additional support

What We're Looking For

• Valid SIA Licence
• Full 5-year checkable work history
• Own vehicle and full driving licence essential
• Ability to travel between stores and work in all weather conditions
• No mopeds accepted due to travel requirements across multiple locations
• Strong communication and customer service skills
• Professional, reliable, and confident approach
• Good attention to detail and sound judgement
• Ability to remain calm under pressure
• Previous retail security experience desirable but not essential
• Strong commitment to safety and customer service
• Flexible approach to working hours and locations

Shift Information

• 36 Hours Per Week
• Monday - Sunday
• 07:00 - 15:00 / 15:00 - 07:00
• Flexibility required to cover a variety of shifts
• Holiday cover duties required
• Opportunity for additional hours where business needs require

Why Join Kingdom?

• Earn Early - access your wages when you need them
• Weekly Recognition - colleague rewards and appreciation
• Colleague CARE Platform - wellbeing support, discounts, and perks
• Career Progression - clear development opportunities
• Referral Bonus Scheme - earn rewards for recommending others
• Paid Social Value Days - support your local community
• Award-Winning Team - work within a supportive and professional environment

Additional Information

• Full five-year employment history will be required
• Contract of employment provided directly by Kingdom
• Pay is provided monthly
• Permanent position
• Ongoing training and progression opportunities available
• Successful applicants must be willing to cover nearby stores as required by the business
• Own transport is mandatory due to the requirement to travel between locations