Security Manager — Lead High-Impact Team (Bonus 10%)

Leisure Employment Services; Little Welbourne; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays and in

Free access to Haven facilities

Career development opportunities

Fully funded qualifications

Job summary

Haven is seeking a Security Manager to lead a proactive team across our holiday parks in the UK. You’ll play a pivotal role in creating a safe, secure, and welcoming environment for guests, owners and colleagues.

In this full-time role you’ll manage budgets, resources and performance, drive compliance with health and safety standards, and mentor your team to reach their targets while delivering outstanding service.

Qualifications

• Proven experience in a Security Management role, preferably in a holiday park, resort, or customer service environment.
• Valid SIA Door Supervisors (DS) License.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment with attention to detail.
• Excellent customer service and problem-solving abilities.
• Knowledge of security protocols and health and safety regulations.
• Experience budgeting and financial management.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure guest satisfaction by addressing concerns and creating a welcoming atmosphere.
• Monitor performance, provide feedback, and conduct reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and company policies.
• Resolve operational issues promptly to maintain smooth daily operations.
• Support team development through training and mentoring.

Skills

Security Leadership

Team Management

Customer service

Budgeting and Resource management

Health and Safety compliance

Education

SIA DS License

Job description

Haven is seeking a Security Manager to lead a proactive team across our holiday parks in the UK. You’ll play a pivotal role in creating a safe, secure, and welcoming environment for guests, owners and colleagues.

In this full-time role you’ll manage budgets, resources and performance, drive compliance with health and safety standards, and mentor your team to reach their targets while delivering outstanding service.