Security & Enforcement Officer Amulet

Amulet; Woolwich; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Paid holiday

NEST pension

Uniform provided

Wagestream access

Training and development

On-the-Spot Award scheme

Job summary

Amulet is recruiting for a security role to enforce railway bye-laws at a nominated station, providing a visible presence to deter fare evasion and help keep staff and passengers safe. You will work 40 hours per week on a 4-on/2-off pattern (9 hours per day) across early and late shifts, on a 16-week fixed-term contract.

An SIA door supervisor licence and enhanced police vetting are required; training will be provided for the right candidate.

Qualifications

• Clear and effective communication with the public
• Ability to de-escalate tense situations
• Experience in customer-facing roles preferred but not required

Responsibilities

• Enforce railway bye-laws at the designated station
• Deter tailgating, ticketless travel and other prohibited behaviours
• Support safeguarding of staff and passengers
• Provide a visible security presence and respond to incidents

Skills

Clear communication

Conflict resolution

Customer service

English proficiency

Observation skills

Calm under pressure

Job description

PAY RATE:

£18.50per hour

HOURS:

40hrs per week 4 on 2 off 9hrs a day a mixture of early and late shifts

16 weeks Fixed Term Contract

THE ROLE:

A key element of this work is to enforce railway bye laws on behalf of our client. You will provide a visible presence at nominated station with the aim of reducing fare evasion, and help keep the station safe for staff and passengers.

RESPONSIBILITIES:

• At all times challenge the following behaviours:
• Tailgating, begging, and trespass.
• Ticketless travel, including attempted ticketless travel.
• Consumption of alcohol or prohibited substances on our client premises.
• Smoking or vaping on our client premises.
• Safeguarding, staff and passengers at location
• Enforcing railway byelaws

SKILLS:

• Communicate clearly and effectively.
• Conflict resolution.
• Customer service experience
• Good standard of written & spoken English
• Excellent observational skills with a keen eye for detail
• Ability to respond calmly and efficiently in emergency situations.
• Prior experience in security or enforcement roles is preferred but not required; training will be provided for the right candidate.

LICENCE REQUIREMENTS:

• SIA door supervisor Licence required
• Enhanced police vetting is also required

INTERVIEW REQUIREMENTS:

• Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• Paid holiday (accrued & pro-rata) including bank holidays.
• Enrolment in NEST pension scheme.
• Training and development opportunities.
• Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
• Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
• Full company uniform

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.