Security Officer Amulet

Amulet; Newcastle upon Tyne; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Employee-owned

Paid holiday up to 28 days

NEST pension

Training and development

Wagestream access

On-the-Spot Awards

Uniform provided

Job summary

Amulet is seeking a dedicated Security Officer in Newcastle upon Tyne to maintain a safe environment for students, staff and visitors. You will monitor access, check IDs, assist queries and direct visitors, while delivering excellent customer service and reporting incidents promptly.

The role is part-time, Monday to Friday, with term-time scheduling and additional hours on other local sites as needed. SIA licensing and DBS are expected prerequisites.

Qualifications

• At least 1 year of security experience.
• Customer service focused with good communication.
• Clear written and spoken English.
• Strong organisational and record-keeping skills.
• IT literate and able to use smartphones and Office apps.
• Well-presented at all times.

Responsibilities

• Control access and egress via entrance barriers.
• Check student IDs and assist with queries.
• Rotate college buildings and monitor car parks.
• Meet and greet visitors and direct them to reception.
• Provide high level of customer service.
• Respond to security incidents promptly.

Skills

Security experience

Customer service

Clear communication

Organisational skills

IT literacy

Well-presented

Tools

Microsoft Office

Job description

PAY RATE:

£13.45 per hour

HOURS:

Monday to Friday 08.15am to 16.15pm. Term time only (non-term-time, additional hours will be available on other local sites)

THE ROLE:

We are looking for a dedicated security officer to join our team. You will be responsible for maintaining a safe and secure environment for students, staff and visitors by monitoring and enforcing security measures and responding to incidents or emergencies promptly.

RESPONSIBILITIES:

• Control of access and egress of college, via entrance barriers.
• Check student ID badges and assist students with queries.
• To complete rotation of college buildings and monitor car parks.
• Meet and greet then direct any visitors to reception and assist with queries from students, tutors, and contractors.
• Providing a high level of customer service.
• Responding to security incidents & issues..

SKILLS:

• You have at least one year of security experience.
• You are capable of dealing with a variety of situations and are very customer service-focused.
• You are able to communicate clearly and effectively, attaining a good standard of verbal and written English.
• You have good organisational and record-keeping skills.
• You are IT literate and able to use Smartphone and Microsoft Office applications.
• You are well-presented at all times.

LICENCE REQUIREMENTS:

• You must have a current SIA Door Supervisor Licence for this role.
• You must have an Enhanced DBS
• Possession of a First Aid at Work Certificate is desirable.

INTERVIEW REQUIREMENTS:

• Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

JOB REQUIREMENTS:

• You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

BENEFITS:

• We are employee-owned, making you a beneficiary of our future success
• Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
• Enrolment in NEST pension scheme.
• Training and development opportunities.
• Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting.
• Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards.
• Full company uniform.

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.